Hey all, is Brad from Mattel. Lauren Hogue asked if I would give a recap of our most recent user group. Of course, I said "Yes!"
First off, if you haven't had a chance to attend a user group meeting, I HIGHLY recommend it. I always think of them as "little Jiveworlds" because you get the same networking opportunities and education as you get at the awesome Jiveworld events, but it is definitely much more intimate. Also, after fighting the "social fight" every day at work, it is nice to have people who COMPLETELY UNDERSTAND what you are going through. They may have to rename it "So Cal User Group Therapy!"
Now, on to the event....
As the attendees gathered, it was great to chat and share stories with others. I got a chance to meet and chat with Lauren Hogue from Parsons and Karen Nichols from First American. What I learned is that, no matter if you launch with a few hundred users, or several thousand, the challenges are still the same:
Solve a problem/address a pain point
Get Executive visible support & buy in (meaning....make sure they use the tool)
Our agenda was slightly thwarted by the LA traffic, but nonetheless, we had a pretty awesome event. Our featured speaker, Aron Racho, shared "How to Maximize Your Jive Investment." As a non-technical user, this was an awesome insight into all the goodies Jive has added in the last few years:
After Aaron's presentation, we had an "on the spot" presentation from Wes Goldstein from Paladin Group, formerly JCS Consulting. One of the great things about these user events is that the informal nature often stimulates a larger group discussion, as was the case during Wes' talk. I know I got a few questions answered from the folks there.
I hope that you all can join us next time. I promise you that it is worth the special hell known as LA Traffic. I definitely went to work on Thursday armed with some new ideas and some new energy.