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Allow duplicate eMail adresses

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Situation and problem:

In Jive SBS it is not possible to have two users with the same eMail-adress. We would need to have it configurable (duplicate eMail-adress check = on/off).


From a business point of view there is an long list of reasons against unique eMail adresses:

  • ... people in factories for instance need a Jive user to obtain information, but they do not have an eMail adress (they have one consolidated eMail adress maintained by a manager, they do not even have a own pc),
  • ... in our organisation there are people who work for two point of sales: For permission definition these people need two users, still they only have one eMail account.
  • ... people with different roles (the real "Andreas Weber" with and the "Community Manager Andreas Weber" with
  • ... sometimes power users need a second user to check, the view of other users (=> still, same eMail adress), or to check a symptom on the platform
  • [....]


On public forums, it makes sense to avoid duplicate users, in a business environment not: In these areas the user id is normally the unique key.


There are technical reasons against duplicate eMail adress, also, but there are workarounds:


> Content creation by email


Point taken, but I am sure there is a workaround like tokens in the subject or disabling the functionality if duplicate adresses exists.


> eMail notification


I am sure, that people not eMail adresses are looped to send messages.


In pre-4.5.7 times it was possible to manage users with duplicate adresses (still not create).

Category: Core Platform (both Jive-n & Jive-x)
Your software version:
If Hosted or On-Premise, which version number: Not applicable


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