Allow duplicate eMail adresses

score 40
Voted on 8 times. You have not voted. Active

Situation and problem:

In Jive SBS it is not possible to have two users with the same eMail-adress. We would need to have it configurable (duplicate eMail-adress check = on/off).


From a business point of view there is an long list of reasons against unique eMail adresses:

  • ... people in factories for instance need a Jive user to obtain information, but they do not have an eMail adress (they have one consolidated eMail adress maintained by a manager, they do not even have a own pc),
  • ... in our organisation there are people who work for two point of sales: For permission definition these people need two users, still they only have one eMail account.
  • ... people with different roles (the real "Andreas Weber" with and the "Community Manager Andreas Weber" with
  • ... sometimes power users need a second user to check, the view of other users (=> still, same eMail adress), or to check a symptom on the platform
  • [....]


On public forums, it makes sense to avoid duplicate users, in a business environment not: In these areas the user id is normally the unique key.


There are technical reasons against duplicate eMail adress, also, but there are workarounds:


> Content creation by email


Point taken, but I am sure there is a workaround like tokens in the subject or disabling the functionality if duplicate adresses exists.


> eMail notification


I am sure, that people not eMail adresses are looped to send messages.


In pre-4.5.7 times it was possible to manage users with duplicate adresses (still not create).


Vote history

Introducing Tracks on the Jive Community
Configure your Jive Community experience by selecting a track. We'll use this track on the homepage to show you relevant content and help you find resources quickly. You can change your track easily from the homepage or your profile.
As a community manager, you're an ambassador for your Jive community as you build places, curate content and engage with fellow community members. To help you go further with your site, we'll share success stories and other resources.
Whether considering a new purchase or working on an upgrade, technology managers need insight on the best ways to implement a community and learn more about the various upgrades in software releases.
An effective community starts with sound business strategy. As your community matures, you'll want to learn and share best practices for implementation and continued success.
Whether you're a developer, system administrator or a designer, you need insight on building a great user experience for your Jive community. Get the scoop on theming, API's, upgrades and more.
We've got a special area for partners to get essential information and best practices they need for describing and selling Jive to potential customers.
Whether or not you have a specific role in your Jive community, this track highlights areas of interest to Jive users such as training materials, community best practices and an opportunity to network with other customers.
save and close