If you're like me, you started your journey with the purchase of your Jive Software licenses with a fantastic Jive Strategy Consulting Engagement.
- They helped you with your social business strategy.
- They told you needed a community manager.
- They even gave you some sample job descriptions and tips to get started.
But if you're also like me - you hunted and searched for anything you could find to learn how to be a Stellar Community Manager. And no courses could be found.
We all know you can find and install the best tool in the marketplace (ahem, like Jive Software) but your project could still fail if you don't plan and manage it well. But to date there was very little training to help someone manage a community well. With the explosion of social business and community management, it became clear to many of us that a new set of skills, competencies and language was required. Many, like myself, had approached Rachel Happe of The Community Roundtable asking for resources and wondering whether it was time to start creating and promoting a standard of excellence of our own for Community Management.
Well now the hard work of Rachel Happe, Jim Storer, and other members of The CR (some of us even Jive Customers!) has finally paid off. After a year of input from its members and partnership with WOMMA and ComBlu, those aspiring to be Community Managers, or those who want to polish their skills now have a training program to take.
There were over 200 graduates of Module One: Community Specialist in this program. Don't be left behind in keeping your skills sharp, be sure to register to join Module Two!
Just announced April 2012 - Community Manager Training - Module Two
(re-posted from registration site to cross-promote)
A Community Manager is a more senior position that can serve as the primary “face” of the community, which may include some moderation duties. In addition, the Community Manager will also own the business goals and techniques. There will be some overlap with the Chief Community Officer in smaller organizations.
In this module attendees will get an overview & history of how community initiatives have matured and will learn the strategy development and implementation to running a community from hiring the right team to becoming "the face" of your community. Participants will obtain detailed knowledge of online engagement, listening, measurement and much more!
For more details on WOMM COM Community Management Module Two and a full description of the WOMM COM Community Management Program click HERE.
Objectives - Learn about
- Understanding the market, organizational, and member context
- Engaging in and moderating conversations online
- Social tools
- Content development and management
- Metrics and measuring engagement
- Strategy, leadership, and culture
This course will be delivered online in a series of 10 one-hour webinars over the course of 6 weeks.
- Days: Sessions will be held every Tuesday and Thursday from May 15 - June 21
- Time: 12 pm - 1 pm ET / 11 am - 12pm CT / 9 am - 10 am PT
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Message was edited by: Claire Flanagan Thursday April 5, 2012 with updates on newly announced Module Two