7 Replies Latest reply: Aug 29, 2012 5:30 PM by Dennis Mondolo RSS

    Search function not working after server move

    Dennis Mondolo

      Hi all,

           I have moved our Jive SBS 4.5.6.0 production server to a new server by building up the new server, performing a MySQL dump of the DB from the old server and importing onto the new server.

      All is working perfectly well except for the Search function.

      I have attempted to run a full index but it seems to hang the application after an hour. I have left it running overnight to see if it would just take more time but Jive just becomes unreachable and requires a restart.

      All new content added post move appears in the Search but nothing prior.

       

      Can anyone provide some assistance please? Let me know if you require upload of any files.

       

      Thanks

      Dennis

        • Re: Search function not working after server move
          Dennis Mondolo

          Does anyone from JIve Software monitor these discussions? Is there any other method for getting support for Jive SBS?

          Would really like some assistance please.

           

          Cheers

          Dennis

          • Re: Search function not working after server move
            Dave Myers

            Probably a stupid question, but how much disk space do you have wherever your /usr/local/jive/applications/sbs/home/search directory is located? Did you by chance run out of disk space?

              • Re: Search function not working after server move
                Dennis Mondolo

                No question is stupid ;-) No disk space issues...there's approximately 20GB free on the application disk.

                  • Re: Search function not working after server move
                    Dave Myers

                    Ok do you by chance know what the size of your attachments share is? or if you goto /usr/local/jive/applications/sbs/home/search and do a du -h how big is the search directory that might already exist.

                      • Re: Search function not working after server move
                        Dennis Mondolo

                        This is the output of the du -h

                        [root@communities ~]# cd  /usr/local/jive/applications/sbs/home/search

                        [root@communities search]# du -h

                        120K ./text/2/2

                        384K ./text/2/3

                        332K ./text/2/1

                        272K ./text/2/8

                        160K ./text/2/7

                        352K ./text/2/5

                        428K ./text/2/9

                        160K ./text/2/4

                        908K ./text/2/0

                        180K ./text/2/6

                        3.3M ./text/2

                        524K ./text/3/2

                        180K ./text/3/3

                        112K ./text/3/1

                        296K ./text/3/8

                        500K ./text/3/7

                        716K ./text/3/5

                        184K ./text/3/9

                        152K ./text/3/4

                        504K ./text/3/0

                        340K ./text/3/6

                        3.5M ./text/3

                        300K ./text/1/2

                        148K ./text/1/3

                        312K ./text/1/1

                        404K ./text/1/8

                        4.0K ./text/1/-

                        560K ./text/1/7

                        156K ./text/1/5

                        268K ./text/1/9

                        116K ./text/1/4

                        752K ./text/1/0

                        372K ./text/1/6

                        3.4M ./text/1

                        524K ./text/8/2

                        340K ./text/8/3

                        268K ./text/8/1

                        192K ./text/8/8

                        300K ./text/8/7

                        344K ./text/8/5

                        444K ./text/8/9

                        280K ./text/8/4

                        460K ./text/8/0

                        196K ./text/8/6

                        3.3M ./text/8

                        228K ./text/7/2

                        264K ./text/7/3

                        452K ./text/7/1

                        160K ./text/7/8

                        344K ./text/7/7

                        368K ./text/7/5

                        212K ./text/7/9

                        336K ./text/7/4

                        132K ./text/7/0

                        204K ./text/7/6

                        2.7M ./text/7

                        308K ./text/5/2

                        88K ./text/5/3

                        320K ./text/5/1

                        688K ./text/5/8

                        220K ./text/5/7

                        224K ./text/5/5

                        376K ./text/5/9

                        136K ./text/5/4

                        428K ./text/5/0

                        232K ./text/5/6

                        3.0M ./text/5

                        148K ./text/9/2

                        516K ./text/9/3

                        352K ./text/9/1

                        500K ./text/9/8

                        312K ./text/9/7

                        404K ./text/9/5

                        384K ./text/9/9

                        200K ./text/9/4

                        248K ./text/9/0

                        268K ./text/9/6

                        3.3M ./text/9

                        436K ./text/4/2

                        220K ./text/4/3

                        404K ./text/4/1

                        128K ./text/4/8

                        244K ./text/4/7

                        612K ./text/4/5

                        248K ./text/4/9

                        252K ./text/4/4

                        416K ./text/4/0

                        596K ./text/4/6

                        3.5M ./text/4

                        236K ./text/0/2

                        100K ./text/0/3

                        464K ./text/0/1

                        156K ./text/0/8

                        316K ./text/0/7

                        620K ./text/0/5

                        556K ./text/0/9

                        344K ./text/0/4

                        504K ./text/0/0

                        412K ./text/0/6

                        3.7M ./text/0

                        148K ./text/6/2

                        400K ./text/6/3

                        608K ./text/6/1

                        316K ./text/6/8

                        140K ./text/6/7

                        408K ./text/6/5

                        224K ./text/6/9

                        320K ./text/6/4

                        76K ./text/6/0

                        188K ./text/6/6

                        2.8M ./text/6

                        35M ./text

                        464K ./uv67U12H

                        528K ./user/qGpnvslj

                        536K ./user

                        36M .