Aug 1, 2013 9:29 AM
I can't seem to get this to work. I would like others to comment or reply to a discussion thread for points. This is what I've created. I have tried the trigger CommentEvent-Comment- as well.
Also, I assume replying to another user's comment and replying to original post means the same thing for "MessageEvent-ADDED-thread?
How can I fix this?
Comments are specifically for documents and blogs. Discussions / Questions have messages as replies.
Looks like your setup is correct - the URL that you copied the ID from has 'thread' in the name right?
I will ask the engineering and support team if they know any tricks as well.
Thanks, so the reply I got back was to try placing just one piece of metadata in the BB admin console 'threadID=3071' - and if that works then I need to modify the docs to call out docs, blogs, ideas, etc - separate from threads 
Aug 2, 2013 12:58 PM
OK, so in metadata, I'll remove what I have and add:
Metadata 1: Type; Thread
Metadata 2: threadID; 3071
Aug 7, 2013 11:14 AM
I was finally able to test this and it works now!
Does this metadata apply to all metadata? So, instead of:
Metadata 1: Type; Thread
Metadata 2: thread; 3071
It's just:
Metadata1 --> threadID:3071
Aug 5, 2013 2:39 PM
Can we make explicit that if the discussion is MARKED AS A QUESTION then it is a message, and if it is UNMARKED as a question, then it is a thread?
Personally, I don't find either message or thread intuitive labels for either of those distinct options. Having to memorize a secret code...
Aug 5, 2013 2:48 PM
No, wait, that's not all? It really looks like this:
Discussion Marked as Question = message
Reply to Discussion Marked as a Question = message
Discussion NOT Marked as a Question = thread
Reply to Discussion NOT Marked as a Question = message
Aug 7, 2013 11:12 AM
I think you are correct except for:
Discussion Marked as Question = message question
Reply to Discussion Marked as a Question = message
Discussion NOT Marked as a Question = thread
Reply to Discussion NOT Marked as a Question = message
Aug 5, 2013 3:14 PM
Can anyone save me? I have 13 replies on my test discussion so far, trying to figure out how to do this for a discussion marked as a question (so, not a thread). Nothing has worked.
All I want is a clear, simple, PROVEN statement of exactly what metadata AND what Trigger I need to include. Please!
Hey Ted -
So it is a bit messy as you have found, but the thread ID for a question or discussion can be found when viewing a discussion as an admin fairly easily. One area I always check is the actions menu, looks like the following actions show the threadid for this conversation (https://community.jivesoftware.com/thread/253660)
To find the ID as a non-admin you can check the link from the activity stream, Browse = Content, Place > Browse > Content or even just go to Shirlin's content and see it there
Basically the 'root' question or discussion has a threadID & a MessageID. Any reply = MessageID.
Aug 6, 2013 9:20 AM
When you guys figure this out, would you mind adding it to the doc I started: Cheatsheet: Metadata for specific custom missions ?
Trying to create a cheat sheet after guesswork/experimenting threads like this 
Thanks!
Aug 6, 2013 9:45 AM
I have given up on figuring it out. Wasted enough time on trial and error. Guess I will open a support case.
Hi Megan,
I don't have access to edit or update that document you linked - Could you take the following info and update it?
Regarding the topic here and tracking metadata for specific threads when a reply a posted, the specific metadata one would need to target is:
threadID:#####
You can find the Thread ID by opening the Content list page for the group or space that the content lives and looking at the URL. The ##### can be determined by viewing the URL like /thread/#####.
If you want to target just replies to Questions, then the Action you'll need to use is MessageEvent-ADDED-question
Additionally, if you want to see what other metadata are sent along with various actions, you can open up the Points History for a specific user and look at the "Tags" column for their past actions.
Aug 6, 2013 2:06 PM
David -- added to the doc. Odd you can't edit it. Let me know if I had anything wrong.
