3 Replies Latest reply on Dec 13, 2013 6:17 AM by mnevill

    Removing an uploaded doc from Google Search


      Background: Need to remove some pdfs published accidentally on public communities. I do Not want to delete the Doc because the urls are referenced from elsewhere, however wanted to replace the offending pdfs and replace with alternate ones.


      So I deleted the versions on the documents with the offending pdfs and edited the docs so that the latest version has the safe pdf alternatives.

      However Google still seems to point to the earlier pdfs, and actually to the path to the dB. e.g: https://communities.bmc.com/servlet/JiveServlet/download/23783-1-31483194/BMC.xxx.pdf

      I have 2 Qs here:

      1. Q to Jive: Is deleting the Document version not enough? Do I have to delete the uploaded file from the database? If so, how do I go about it?
      2. Q to Webmasters: How do you go about refreshing Google's search so that it forgets the earlier index and point to the new versions?