9 Replies Latest reply on Apr 16, 2014 8:45 AM by mnevill

    How are anonymous users (in an external community) tracked in the analytics database?

    bchamberlain Advanced

      Does anyone have any insight and/or details on how guest / anonymous users are tracked in an external community?


      • Are they all tracked as a single "anonymous" guest ID in the analytics database? (it appears so)
      • I also see a number of userids that are "active" one day....and then go away.  Are these related to anonymous users?

      This query in one example:

      SELECT *  FROM jivedw_activity_fact where user_id not in (select user_id from jivedw_user) and user_id <> -1 order by user_id asc


      It shows the user_ids and how they each only last for one date