9 Replies Latest reply on Nov 19, 2014 9:38 AM by Ryan Rutan

Jive App on premise through air gap

mitchel Apr 30, 2014 7:45 AM

We're trying to make a Jive App work in an on-premise installation of Jive though an air gap (no Internet Connection) and it doesn't seem to work.

When I upload the package, everything seems to work and the tables seem to be filled in the database (JiveApp, JiveAppAction, etc.)

But the app doesn't appear in the Apps menu and its actions cannot be used.

The weird thing is, if Jive is connected to the App Market, I can upload the package and the app works. And after that, I can remove the Internet connection and the app will still work.

Here is what I did to fix this problem:

In AppsMarketSyncTask, function call(), I replaced the first line to make it work:

JiveAppSyncMarketResponse state = this.send();

becomes

JiveAppSyncMarketResponse state = new JiveAppSyncMarketResponse();

Is this a bug or something?

Re: Jive App on premise through air gap

Ryan Rutan Apr 30, 2014 7:53 AM (in response to mitchel)

Mitchel Labonté - Configuring Jive for use with Add-Ons/Apps in an air-gapped environment takes some "special configuration". I am working with Engineering now to get a better understanding of these steps, and hoping to get these capabilities made easier in future releases. I have a meeting with them this afternoon, where I can raise the issue and try to get some answers.

Appreciate you sharing your fix with us, and hoping to get these steps outlined or a formal process in place for others looking to do the same. Stay tuned.
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- Re: Jive App on premise through air gap
  
  mitchel Jun 6, 2014 6:38 AM (in response to Ryan Rutan)
  
  So, we just updated to Jive 7.0.1 for our dev instances and we're pleased to see that apps can now work though an air gap.
  
  Indeed, the class com.jivesoftware.community.app.impl.AppsAccessManagerImpl has the function isAppsmarketEnabled()
  
  The problem though, is that there is no way to set the return value of isAppsmarketEnabled() without fully disabling apps.
  (the method only returns false if appsConfiguration.isAppsEnabled() or if JiveApplication.getContext().getLicenseManager().isModuleLicensed("prevent-cloud-services"))
  
  Is there a way to force our liscense to include prevent-cloud-services?
  
  For now, we just rewrote isAppsmarketEnabled() to always return false.
  
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  - Re: Jive App on premise through air gap
    
    Ryan Rutan Jun 6, 2014 8:54 AM (in response to mitchel)
    
    That's a good question. Let me raise the flag internally as to what that feature is and see. If its from the License, then I would assume we could find a way to get it put into your license file, but I'm unfamiliar with this element..so might be worth while getting this filed into Support and asking them the implications of this being in the Marketplace.
    
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    - Re: Jive App on premise through air gap
      
      whoiskevin Oct 17, 2014 4:18 PM (in response to Ryan Rutan)
      
      Any further update on this?
      I'm going with customization as well to make this work. Either that or abandon apps and addons altogether since all my environments are air-gapped.
      
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      - Re: Jive App on premise through air gap
        
        Ryan Rutan Oct 19, 2014 3:25 PM (in response to whoiskevin)
        
        whoiskevin - yes there is a configuration that will work in air-gapped for Jive 7. If you file a ticket with Support, they can share the configuration with you. It entails setting system properties to values that make Jive believe it has received an Apps Market registration. If you can file a support ticket, we should be able to get you that information. If there are any questions, please let me / Ric Goell know on the case, and we'll help close that out. Thanks Kevin.
        
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        Re: Jive App on premise through air gap
        
        mitchel Oct 30, 2014 7:39 AM (in response to Ryan Rutan)
        
        Here is the answer I got from Support when I asked them about this configuration:
        
        Travis Estill wrote:
        Jive Support doesn't support or troubleshoot custom apps, nor can we assist with issues around custom development. In order to move this forward it may be best to instead open a discussion in the Developer space, where you can get input from the Apps development team and the developer community.
        Please continue the conversation on Re: Jive App on premise through air gap if you are interested in what that configuration is.
        
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        Re: Jive App on premise through air gap
        
        whoiskevin Oct 30, 2014 8:00 AM (in response to mitchel)
        
        Similar here. Support does not know about this as far as I can tell. I'm sticking with my custom changes for now...I just don't usually have time to wait around and from what I can tell modifying the class to think it got a response is the same thing Jive would do except it would be in the license.
        
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        Re: Jive App on premise through air gap
        
        Ryan Rutan Nov 19, 2014 9:38 AM (in response to whoiskevin)
        
        This question was mentioned here:
        Re: Is it possible to disable the apps market, but have admins install 'add-ons'?
        and has a per Jive Cloud 8c4 solution.
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- Re: Jive App on premise through air gap
  
  jackccrawford@gmail.com Oct 19, 2014 12:25 PM (in response to Ryan Rutan)
  
  Tagging, I'm interested in keeping track of the answers
  
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