2 Replies Latest reply on Aug 28, 2015 2:10 AM by bergerle

    Issues when updating a theme

    bergerle Novice

      Hi everyone!


      We're currently developing a rather complex Jive theme. To test changes we regularly have to upload the a theme zip. The upload works fine, but everytime the theme is completely messed up afterwards. We have to either refresh a page several times until the theme is loaded correctly of pretend to change the global theme ("change" it, but using the same theme again). It works, but it's really annoying. Is this a common issue and is there any fix for this?

        • Re: Issues when updating a theme
          samarth.shekhar02 Novice

          Hi Tobais,

          I am not exactly sure for the solution for this. But it happens because of caching issue mostly on the browser side.

          Also it can happen if your instance is running on multiple nodes and the theme is not applied on all the nodes.


          Clearing browser cache and restarting the browser generally solves the issue.

          Hope this will help in understanding the problem.



          Samarth Shekhar

            • Re: Issues when updating a theme
              bergerle Novice

              I don't think that this is the issue. When I tell Jive to change the global theme (and use the same one again), it works on the first load of a front end page. The Issue also appears when no changes are made in the theme and the displayed page doesn't just show a cached version of the styles, but rather a really messed up view of the OOTB theme. Our styles and scripts surely aren't cached in the browser, because they are assigned an automatically incremented build number everytime.