3 Replies Latest reply on Mar 10, 2016 2:59 PM by webere

JW16 Mobile App question

webere Mar 10, 2016 8:09 AM

I updated my profile background and a colleague updated his avatar in the Community but the changes didn't synch to the app. Any suggestions? If we delete and open again from the App Store will we lose our schedules?

Re: JW16 Mobile App question

Libby Taylor Mar 10, 2016 10:45 AM (in response to webere)

Hmmm, not sure about the answer... Iain Goodridge?
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- Re: JW16 Mobile App question
  
  Iain Goodridge Mar 10, 2016 1:48 PM (in response to Libby Taylor)
  
  I wouldn't recommend deleting the app. But logging out and then back in will update the profile information. Let me know if that doesn't work
  
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  - Re: JW16 Mobile App question
    
    webere Mar 10, 2016 2:59 PM (in response to Iain Goodridge)
    
    That did it. Thanks much!
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Correct Answers - 4 points