What's happening with Jive Chime?

Glad to hear that and I'm sure the implementation and usage will be awesome and fun for all employees.

Nicole Gragnola

Robert Yue and I talked. He will contact you soon.

Jay, I'm back in S FL all next week. Let's set up a time for myself and Rich Blank and Rich Rans to chat on this and other topics. Slack isn't an apples to apples application to Jive as I believe you are aware of.  RTM has and will always be a feature of Jive. The frustration seems to be centered around how it's going to look down the road (built in or stand alone app etc). Let me chase down some solid data from engineering on that for you. 

Rich recently put the following Jive v Slack message together for a client of mine that may also be helpful, please realize his comment isn't to sway against Slack but more of a useful explanation of what Jive is vs what Slack is. 

Thomas mentioned you were looking at Slack.   Below, I’m including a few bullet points as well as links to 2 short video overviews of each application.  There’s an obvious difference in UI/UX you see in each 2 minute video you can share with your Exec team.   Buzzwords like “communication” and “collaboration” get thrown around by every company today without clear focus on what business problems these tools actually solve.  As you think about Jive, Slack or any communication/collaboration tool for that matter, it’s important to consider the following:

1. Broad and deep business use cases – What business problems can be solved in Phase 1, 2, 3 and beyond?  From organization communication and crowd sourcing (e.g. Portals), team collaboration & communication, functional departmental use cases (e.g. Sales, marketing, IT, HR), project management, knowledge management, etc….Jive is one platform that can address all needs from portal replacements to team collab and deep departmental use cases.  Slack focuses on one narrow use case in team messaging.
2. Cost -  Slack limits you around number of messages, # of integrations, and storage used.  And it solves 1 narrow use case for around $15/u/m (note that your org would have to go with their “Plus” or “Enterprise pricing coming soon”. Slack.com/pricing https://slack.com/pricing  Jive can solve hundreds of use cases for much less.   
3. Search/Browse – When you use one platform for communications, messaging, Q&A, ideas, wikis, blogs, etc….the important thing to consider is how does the application allow users to organize & leverage knowledge captured and thus find it later.   Jive provides a robust search across people, places, and content in a social and relevant context.   Jive becomes the corporate memory that enables faster learning, reduces cycle times around finding information and expertise.   While Slack offers an “easy on ramp” for capturing microblog conversations, it is no better than email when it comes to organizing, retaining and most important finding information later.  
4. Integrations – To Slacks credit, it does a great job of integrating many 3rd party apps in-line in their activity stream.   Of course so does Jive.  And we take integration much further than Slack in our UI/UX  Jive not only allows in-line stream integrations but integrated 3rd party systems into web based tiles on a page to create dashboards and forms and more.   
5. Analytics –  Slack doesn’t offer much here.  On the other hand, Jive has robust analytics on content users create, community manager reports, social graph & engagement reporting.   Like Facebook or LinkedIn, the real benefit of these platforms in a business context is the underlying data the platform leverages to present more intelligent UX/UI and insights that were never possible before.  

What is Slack:  https://www.youtube.com/watch?v=9RJZMSsH7-g   Essentially Slack is microblogging / group messaging.  That’s it.  There are Slack “channels” and in-line integrations with other apps (e.g. chat about a document living in Box).  Slack offers: 1) single activity stream, 2) microblogging messaging channels, 3) in-line integrations

What is Jive: https://www.youtube.com/watch?v=xYSDOe8AKXs   Yes, Jive offers similar team messaging along with integrations.  However, Jive’s capabilities extend way beyond Slack:

• Group messaging and collaboration
• Activity Streams (both user driven custom streams and IT managed streams / auto subscriptions)
• Integrations in-line (ability to write a post in Jive embedding 3rd party information in-line within the post)
• Ability to customize and templatize look and feel of user groups and permission controlled sites
• Publish rich content of multiple types (blogs, wikis, docs, videos, images, etc) 
• Organize, tag, categorize content for faster browsing and searching
• Robust search UX across people, places, and content in a contextual social search
• Rich user profiles and expertise location
• Full Portal replacement for intranets and departmental communication
• Intelligent Q&A capability (e.g. Marking answers as correct, predictive lookup)
• Ideation
• Wikis and blogs
• Images and Streaming Video
• Document previews, workflows, and outcomes
• Realtime language translation

I hope this helps educate you more.  Happy to chat further anytime.

Regards,

- Rich

Rich Blank

Jive Software  |  PreSales Solutions

rich.blank@jivesoftware.com  | c 704.243.9153

Twitter & G+ @getrichieb | LinkedIn Richard Blank

www.jivesoftware.com

www.gotomeet.me/RichBlank