10 Replies Latest reply on Dec 22, 2016 3:43 AM by tburak

Updated Jive Search Documentation

Patty McEnaney Oct 19, 2016 8:53 AM

I have a new colleague that joined our firm who is a content strategist. We want to make sure we understand completely Jive's search methodology, etc. Is there an updated document as this one relates to Jive 6.0? Search in Jive 6 FAQs

Thanks.

Re: Updated Jive Search Documentation

Ted Hopton Oct 19, 2016 9:22 AM (in response to Patty McEnaney)

This was requested last summer by Oliver Reece, but I have not seen any updates. Copying Udit Shah.
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- Re: Updated Jive Search Documentation
  
  tburak Oct 24, 2016 3:22 AM (in response to Ted Hopton)
  
  Hi - I have the same request Udit Shah
  
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  - Re: Updated Jive Search Documentation
    
    Helen Chen Oct 26, 2016 7:43 AM (in response to tburak)
    
    This is not as detailed as the FAQ but I have used this content for an internal advanced search document The specified item was not found.This is from 2015, so more recent than the other doc.
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Re: Updated Jive Search Documentation

Libby Taylor Dec 1, 2016 2:26 PM (in response to Patty McEnaney)

Jive Support Resources Are you aware of anything that can help Patty with her request?
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- Re: Updated Jive Search Documentation
  
  tburak Dec 20, 2016 8:16 AM (in response to Libby Taylor)
  
  Hi Libby Taylor - hope all is well -
  
  Really struggling to explain search results in cloud - could you help point me in the right direction, of any documentation?
  
  Thanks
  Tanya
  
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Re: Updated Jive Search Documentation

Libby Taylor Dec 20, 2016 8:51 AM (in response to Patty McEnaney)

Leona Campbell Do you have some specific documentation related to cloud search? Thanks for your help!
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- Re: Updated Jive Search Documentation
  
  leona.campbell Dec 20, 2016 3:03 PM (in response to Libby Taylor)
  
  Hi Libby Taylor, Patty McEnaney, and Tanya Burak, here are some links to docs that talk about search:
  
  Cloud Core Help: Setting Up Search
  Cloud Core Help: Search Reference
  Cloud Core Help: Search and Browse Features
  
  Also, you might take a look at:
  9.0 Core Help: Understanding Search (it includes explanation of cloud search because you can use cloud search in on prem environments).
  
  I hope this helps! Please let me know if you see any gaps, and I will happily fill those in when time allows.
  
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  - Re: Updated Jive Search Documentation
    
    tburak Dec 21, 2016 2:31 AM (in response to leona.campbell)
    
    Hi Leona Campbell - thanks very much - some excellent end user resources here, as well as some good tips to help promote results -
    
    What I was really after is explaining how the results themselves are aggregated - I have a few support calls in my queue at the moment, that support is struggling to answer -
    
    Is there anything else that is more detailed / developer level that we could review?
    
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    - Re: Updated Jive Search Documentation
      
      leona.campbell Dec 21, 2016 10:12 AM (in response to tburak)
      
      This developer api doc page might be useful then:
      Jive REST API v3.14 → Search service
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      - Re: Updated Jive Search Documentation
        
        tburak Dec 22, 2016 3:43 AM (in response to leona.campbell)
        
        Thanks Leona Campbell - will take a look
        
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