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2 Replies Latest reply on Jan 26, 2017 1:09 AM by aldemir

Stop receiving notification emails from Producteev tasks activity for some days

aldemir Jan 16, 2017 11:07 AM

Hi,

since Friday(13.01.2017) afternoon, I stopped receiving notification emails from Producteev tasks activity.

I checked my notification settings and it's not changed: all checkboxes are selected.

Also I receive other mails, so email works fine.

Please can you help me?

Re: Stop receiving notification emails from Producteev tasks activity for some days

susan.ridgeon Jan 25, 2017 8:07 AM (in response to aldemir)

Hi Zayarniy,

The sendgrid logs show that on Jan 12, your email server bounced our sent email and consequently your email was on the sendgrid blocklist.

Your email address has now been removed from the blocklist and I can see that emails have been processed and delivered.

Regards,

Susan
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- Re: Stop receiving notification emails from Producteev tasks activity for some days
  
  aldemir Jan 26, 2017 1:09 AM (in response to susan.ridgeon)
  
  Yes, it works since yesterday.
  
  Thanks a lot!
  
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