Automatically login a Support Central(SC) user into Jive community when user performs coveo search

stodkar Jun 22, 2017 9:30 AM

We have a requirement of passive authentication in jive for below use case.

We have an integration of Coveo search with Jive. It is used to search content from jive and the contents links are displayed as a search result.

Both Coveo and Jive are SSO configured.

When user clicks on a link from search result ( discussion or document etc..) it will be redirected to the page but user is not logged into communities.

If the user is authenticated through SSO in Coveo we want to create an SSO session in jive and auto login the user which is not happening now.

Can we write an interceptor for such use case to login user seamlessly using SSO?

Any pointers on this will be appreciated !

Re: Automatically login a Support Central(SC) user into Jive community when user performs coveo search

blake.scott Jun 22, 2017 5:58 PM (in response to stodkar)

Hi sanraj todkar,

It is possible to enable passive authentication for your Jive Instance. This option can be enabled at Admin console > People > Settings > Single Sign-on > SAML > Advanced , then selecting Enable Passive Authentication. Please note that enabling Passive authentication can create some issues with RSS feeds, as noted here: Enabling SAML SSO Passive Authentication will cause RSS Feeds to fail .

Although writing the interceptor would qualify as a customization, and therefore fall outside the scope of Support, the Jive Developers Space and Jive Developers | API Documentation, Developer Community are great places to find assistance and additional information for such projects.

Best Regards,
Blake
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