0 Replies Latest reply on Aug 3, 2017 2:27 AM by jean-michel

    Jive Outlook - Login Issue (403 Forbidden)




      I use Jive For Outlook 30.5.0 with Outlook 2016 in my company.

      We also have a proxy which trust Jive URL.

      I have no trouble to log on from Firefox or Internet Explorer.


      But I have some issue when i try to log on with Jive from Outlook (Or any product from Office), it said : "This feature is not supported for Jive External Users".From the log file "Outlook_Login.log" : ERROR [(null)] AsyncHttpRequest: Exception was thrown while sending request async. calling error callback.: The remote server returned an error: (403) Forbidden.

      The error remains even if i use a external connexion from my company.


      I join the log file and the error screen.


      Thanks for your help