3 Replies Latest reply on Aug 25, 2017 10:54 AM by toonzer

    Why don't my JIVE classes start as scheduled and no one answers my emails?


      Once again we signed up for a class for today 8/24/2017 @ 9:00 AM MST and even got a reminder the class would begin in 1 day. We took time out of work this morning to attend a class that never happened. With no cancellation update or communication of any kind from the JIVE team or Jez martin that the class was not going to happen.


      Will someone please get back to me and let me know what is going on with your class schedule and sudden cancellations without notice? This is getting very frustrating as its happened twice now.


      It is crucial for us at American Express to migrate to the JIVE platform and training is an essential part of that. We need to be certain that when we sign up for a class and take time from our extremely busy schedules, that the class will actually happen.


      It’s important we get notified in advance when a class is cancelled or rescheduled. Jez MartinJive Training and Support Resources