3 Replies Latest reply on Oct 6, 2017 10:52 AM by Alex Nassi

    Any special tips with the Doc viewer?

    gordon_sorensen Advanced

      I am having irregular results with the Doc viewer and would appreciate any tips or suggestions based on your experience. The HTML5 Doc Viewer feature is enabled.


      Some of what I am running into:

      Converting a Word file, even upon repeated attempts; it isn't that big - about 23 pages. But it has a number of images throughout. Not sure if this impacts it;

      Seems that docs take a prolonged amount of time to convert (even allowing for my impatience);

      A PDF version will convert while the same doc in Word won't (tho it may be easier for the conversion utility to handle pdfs).

      in the conversion process, there was a parenthetic ("0" of "23") phrase -- anyone know what that means?



      thanks for any help.