6 Replies Latest reply on Nov 29, 2017 12:45 PM by Sarah O'Meara

    Not found Analytics Services in Add-ons tab

    chihhung Novice

      I read the docs, try to use DES API
      Using the V2 Jive Data Export Service (Analytics)

      My jive is https://kloudless-tech.jiveon.com/

      and I use admin account chihhung@kloudless.com to login.

      In the following steps, I didn't find Analytics Services in my Add-ons tab, so I couldn't get Client ID & Secret.


      To create a new client ID and secret that enable access to your instance:

      1. When logged in to Jive as a full access administrator, click your avatar in the top right, and select Add-ons.
      2. From the Add-ons tab, select Analytics Services > New Client.
      3. Enter the Client name. Make sure you use a descriptive name that will help you remember the system it's being used for.
      4. Click Generate Client ID & Secret.


      Thanks for your help