2 Replies Latest reply on May 14, 2018 8:04 AM by tmaurer

Jive for Office plugin: Why can't I see all of the community Spaces?

vmale May 10, 2018 1:43 PM

I have a user who just installed the Jive for Office plugin. When attempting to publish an Excel spreadsheet, only 3 of the 8 available Spaces are accessible. Typing the name of the desired Space gets . . . . nothing. I checked, and this is a standard user account, with no restrictions on the intended (but not accessible) Space.

Re: Jive for Office plugin: Why can't I see all of the community Spaces?

sarah.omeara May 10, 2018 5:44 PM (in response to vmale)

Hi Matt Van Der Male! That certainly is a concerning issue. I see that you have already submitted a case in your support group which is awesome. In the mean time, let's see if anyone else in the community has experienced this issue and may have a workaround.
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Re: Jive for Office plugin: Why can't I see all of the community Spaces?

tmaurer May 14, 2018 8:04 AM (in response to vmale)

Is it possible that those spaces don't allow the Files type of content? You can see this by going directly to the spaces and seeing which kinds of content are marked as active for the place. I've run into this a couple of times where when the space was created, we didn't think we'd need a certain type of content. And then promptly forgot about that.

Best of luck!
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