4 Replies Latest reply on Jul 30, 2018 3:47 PM by tonywoodall

Is there a way to see tag history?

tonywoodall Jul 25, 2018 10:39 AM

I have an overview page that is supposed to be displaying documents with tags, however, several are not showing any documents. I searched for documents with specific tags and shows no content with tags. Users say they input tags and were showing on the page. Is there a way to see a tag history of when content was tagged with a specific tag?

Thanks,

Tony

Re: Is there a way to see tag history?

michelle.gantt Jul 26, 2018 7:57 AM (in response to tonywoodall)

I don't know of a way to see when a tag was added, but can you post some screenshots of the challenges you're having so we can try to see what's going on?
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Re: Is there a way to see tag history?

Helen Chen Jul 27, 2018 7:49 AM (in response to tonywoodall)

There is a way with DES to see who, when, where tags are added. Use a filter for Action and select for ACTIVITY_TAG_DOCUMENT (or whatever content type the user created). Click on preview data, then download the content csv for document and user information.

Available content tag actions are:

Note that this does not show which tags were added but this might help you with troubleshooting.

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- Re: Is there a way to see tag history?
  
  michelle.gantt Jul 27, 2018 7:52 AM (in response to Helen Chen)
  
  Instructions for getting started on the DES are here: Using the V2 Jive Data Export Service (Analytics). Thanks Helen for the tip!
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- Re: Is there a way to see tag history?
  
  tonywoodall Jul 30, 2018 3:47 PM (in response to Helen Chen)
  
  Thank you. I haven't had much success with DES, but I will try again.
  
  Tony
  
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