5 Replies Latest reply on Dec 8, 2010 4:14 PM by bill

Can the Analytics module be configured to prevent personal info in reports?

kljoyce Nov 17, 2010 12:21 PM

We are currently reviewing the ability to utilize Jive's Analytics module. As you know, the issue of EU data-privacy laws is front and center. Is there a way to configure your Jive Analytics instance (using SAP BI) to restrict the ability to view an individual user activity or generate reports on an individual user?

Re: Can the Analytics module be configured to prevent personal info in reports?

Olu Adesida Dec 8, 2010 12:19 PM (in response to kljoyce)

What we have done in our environment is to amend the bobj plugin to anonymize the data that is extracted from the datamart before it gets exported to the cloud.

Let me know if you would like me to point you to where to make those changes.
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- Re: Can the Analytics module be configured to prevent personal info in reports?
  
  czurcher Dec 8, 2010 12:44 PM (in response to Olu Adesida)
  
  kljoyce, we did this for exactly the same reasons - our community, element14, is a global site, hosted on servers in the UK and so we had to anonymize the data in order to use the plugin. Olu can share with you what we had to do technically to accomplish that. It was a fairly minor customization, but still, I'll be glad when Jive adds this to their supported plugin as we all know what kinds of issues having a customization to the core functionality brings.
  
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  - Re: Can the Analytics module be configured to prevent personal info in reports?
    
    bill Dec 8, 2010 4:14 PM (in response to czurcher)
    
    Thanks Christina. We're looking at a number of ways to anonymize and encrypt data like this. Can't share many details right now but know that it's definitely a top area of concern of mine and we'll get this working better out-of-the-box.
    
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Re: Can the Analytics module be configured to prevent personal info in reports?

bill Dec 8, 2010 12:35 PM (in response to kljoyce)

Guys - we're definitely looking at doing this in the future version of the module. We know it's important to restrict the user information.

oadesida - I'd love to hear how you anonymized the content.
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- Re: Can the Analytics module be configured to prevent personal info in reports?
  
  Olu Adesida Dec 8, 2010 1:53 PM (in response to bill)
  
  kljoyce,
  
  You'll need to make the changes in BObjCloudETL.java... One of the queries to amend is
  
  new FullExtract(
  "select user_id,firstname, lastname,name,username,userenabled,initlogin_ts,creation_ts,modification_ts from jivedw_user order by user_id",
  "extract_jivedw_user.csv"),
  
  We replaced the column we wanted to anonymize with a number i.e. select user_id, 2, 3 .... from jivedw_user...
  
  Olu.
  
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