Hello. My name is Renee Harper.  I am the online customer support strategist for http://support.sas.com.  We currently have discussion forums that use very old Jive software.  we are in the process of updating those forums and putting together a business plan for other potential community features.

I'm looking forward to diving into Jive and learning what I can.

-Renee

Hi.  My name is WHAT, sorry...Lee Roquet, I work as VP of CS at Marketron, spend most of my time speaking the gospel of social media to whoever will listen--been growing the believers one person at a time.  I have pushed the rock up and over the hill and we are turning the corner and looking at SBS for our internal and external customers.  I have been working for years to transition our traditional support to a collaboration and engagement model and now it looks like we are re-inventing our business as a social beast from the ground up.  Looking for ways to kick start our project plan, find a solid fit for a SBS provider, and to keep on learning as our whole world changes.  Thanks.

jimjonesWRS wrote:

Jim-

Saw your friend invite but since PM isn't turned on I didn't know how to otherwise get in touch with you. Saw a Comcast email account on your profile but thought that was personal account vs business account.

Mark

Hi Gia,

I am an independent consultant who has worked with many companies to implement their Jive SBS platform (internal and external). I help to bridge the gap between IT and Business. I assist with business strategy, community strategy, launch and scale planning. Basically, I work in all areas of implementing Jive or I can work on specific areas or challenges like strategy, BRD, change-management planning, wire-framing, requirements gathering, user focus-groups, dashboard creation, PR, and traction campaigns. You can find out more about me and read my blog at: http://www.readysetgosocial.com

Thanks,

Noreen

hi

i do a lot of work with IRS tax forms. One problem came up in that the editable IRS forms the color of the text placed in the editable fields comes up as blue.

How does one change this to black?

blackstone

Hi Gia

Bruce Galinsky frm Metlife. As you predicted when we met at e20 we are now starting to evaluate JIVE for our enterprise needs. My focus for the last couple of years has been introducing and implementing a Knowledge management capability within Metlife, using a customized sharepoint application - which of course is very document focused. I am trying to understand how this KM capability translates, evolves and hpefully can be matured by using JIVE as the front end to our Sharepoint document management capability. Found an excellent blog post by Jen Bouani on this topic, also talking to your sales support team soon - but was wondering if there were other resources you can point me to so I can start thinking about this potential transition.

thanks

JIVE for KM vs JIVE as front end..that is really the question I need to answer. We have already migrated a substantial number of documents to sharepoint "gold copy" repository over the last 18 months. This is the foundation for our KM implementation. So I think we'll still have a requirement to search and augment that gold copy data store. We also use SP wikis and discussions but I assume migration to JIVE there is relatively easy to accomplish.  So I'm thinking that we continue to rely on our gold copy repository, while incorporating JIVE to provide a more e20 KM experience.  Does that make sense? Are there customers (that you know of) that are on the same track?  We also have hundreds of team SP team sites - many of which contain s substantial number of documents and content - which I think are an easier transition to JIVE project or group spaces.

Message was edited by: Bruce Galinsky

Hey Bruce, that makes perfect sense. And we do have customers on the same track. I'll follow up with you directly so we can dig into some of the details in a separate thread. I look foward to talking to you.

thanks Tim

We are actually demoing our current SP team sites and KM solution to Chris Masino, Chris Williamson, Joey Levi and Tim Albright later today. Look forward to discussing further. 

Fantastic, I'm slated to be in that meeting too, so I'll talk to you later today. See ya then =o)

Hello, I'm not a new member but haven't logged in for awhile and never introduced myself. I am looking to collaborate with other community managers and am currently benchmarking training and process documents.