6 Replies Latest reply on Apr 24, 2012 3:33 AM by Melissa.Rosen

    Composing Community Manager guidelines for monitoring groups, spaces. Suggestions?

      Hello! I'm composing some guidelines for Community Managers to launch and monitor groups and spaces. I'd love your input! I need everything from the basic, low hanging fruit to high level achievements and management tactics. Has anyone out there had to develop similar documentation?