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This document details the changes - new features, improvements, and critical bug fixes - that are made available with each release of Jive Daily. They will be similar to the release notes in the app stores, but will often be more detailed especially in regard to bug fixes.   We would like to use this document to communicate these changes as many…
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Good Afternoon,   We are new customers to Jive this summer. The AWS whitepaper mentions IP Address Whitelisting to the Application. When we opened a ticket in Aurea Support they said that IP Whitelisting is not available. I'm curious if anyone else is currently using IP restrictions for their Jive application and how you went about getting it… (Show more)
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I've created a case about this, and noted times for all three of the instances we've seen of this today. And though I've not seen a maintenance screen in AureaWorks, it has been MUCH slower than usual this afternoon. Curious what other customers might be seeing this, and if anyone at Jive knows what might be going on. The Status.IO page looks… (Show more)
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It's 6:03pm here in Melbourne Australia and for the second time in 6 days the Jive user interface is non-operational. We are an AWS cloud customer on 2018.1.1:    All I get is the animated progress images, but no progress:     According to support the last time it was caused by : There was an update deployed to the user interface service,… (Show more)
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Sign up by adding your name to the comments below!   Looking to access information posted in one of the following customer spaces? Aurea Customer Hub (available to all Aurea customers regardless of product) Customers - Jive Hub (Jive customers only) Customers - AlertFind Hub (AlertFind customers only) Customers - Artemis Hub (Artemis…
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From within the places API how can I mark a particular place as inactive? Currently on a GET places, we see a "status" flag coming back for each place   GET http://myinstance.jive.com/api/core/v3/places/ "status" : "Active"   Using PUT/POST, is there an API that I can use to mark the place as inactive? We'd like to keep a few places in… (Show more)
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This morning I cant log in to the new supportal https://support.aurea.com/ .  It just wont let me.  What I don't know is, is this expected behaviour due to downtime, a problem that is being investigated, or just me.  We have the old Jive Software Status  page that tell us if there are major issues with various data centres etc, but do Aurea have… (Show more)