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Community Managers  Version Am I Affected? Impact What to Do Jive cloud 2016.x Possibly, to check: Navigate to {Your Community URL}/apps/market If you see the appsmarket working: Yes If you see an error page: No If your community was grandfathered into still using the apps market, some publicly available apps in the apps market will no longer…
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Jive Cloud 2019.2 introduces important performance Improvements and fixes. It also remediates security issues found since the last release.   Performance Improvement in Jive 2019.2Here is the performance improvement in this release:   Component Problem ID Issue Title Cloud Core JVCLD-15426 Improved loading time of a News page that includes…
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Summary Example Errors & Symptoms Versions Solution   Summary  Occasionally the following errors may be seen in the logs, most commonly after migrating a database from one instance to another. You will need to reset the SAML keystore in your instance to resolve the issue.   These instructions are intended for customers who are hosting Jive…
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Overview The Jive Events Extension is a commercial solution for Jive.  An additional commercial add-on license is required to use this extension.  In order to take advantage of this solution, please contact your sales representative.   The Jive Events Extension brings social Event sharing and calendaring capabilities to your Jive Community.  With…
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Dear Customer,   I am delighted to announce that the Support Portal is now back online with all features.   I thank you for your patience and understanding.   Best regards.
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Overview  The Extended APIs plugin provides an additional layer to Jive’s Core APIs.  It includes web services used internally by products that can add functionality to your Jive Community.  This plugin does not expose APIs for developers: it’s only accessible to products developed by Jive.   The Extended APIs plugin is required for Jive…
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Overview Community Manager Reports (CMR) is an analytics tool built into Jive for use by community managers and Group owners.  CMR is simple to use yet provides deep insights into the adoption and growth of Communities and Groups, including the ability to drill into the contribution of any set of users.   Community Manager Reports provides the…