Often times I will request a screenshot of the Developer Tools Javascript Console. To do so, please follow the instructions below:

 

Step 1: Right before clicking to reproduce the behavior, in Chrome, navigate to the Icon on the top right > Tools > JavaScript Console

JavascriptCon1.jpg

 

Step 2: The Javascript console will show. Perform the next action that will then reproduce the issue: 

JavaScriptCon2.jpg

 

Step 3: Take a screenshot of what is shown and provide it to the case.