One of the promises of Jive is that it enables you to work more efficiently by moving work normally done in email to Jive. But setting up your Jive Inbox, activity streams, and email notifications can take some thought and tweaking to reach the equilibrium you want. Part of the power of your community is the ability to "live" in it for most of your working hours and, as a result, reduce your email. In Jive, you can customize your notifications so that you receive an email, or not, when a person, place, or item posts an update in one of your streams. If your community is busy, you may find that you rapidly accumulate hundreds of email messages from any streams that have email notifications set to On.
Here are some good email notification strategies:
- Turn off all email notifications and live in your Jive community 100%. You will never get an email when your followed people, places, or items post updates in the community.
- Create an Email Watches stream and set email notifications to On for only that stream. Then, only follow critical items in your Email Watches stream. This stream can be helpful when you're away from the community for a few days or if you want to watch something that you haven't directly participated in (if you had, you'd see those updates in your Inbox).
- Note that if you set email notifications to On for Inbox (everything in my Inbox page), you will receive an email each time someone posts an update to an item in which you were previously @mentioned or that you participated in. This can get overwhelming quickly; we recommend setting email notifications to Off for Inbox (everything in my Inbox page).
Here are some guidelines to help: