We originally created separate places for Internal and External Communities because we thought that the conversations would be really different. What we seeing is that about 75% of the conversations could be used for either type of community and in fact, many of the same people manage both types of communities. So we are considering combining the two places and want to get your feedback!
Things to consider:
- We would move all of the content into one place
- We would add all of the members from one place into the other
- We would use categories and tags on content to help you determine to which type of community the conversation or content pertains
Feel free to provide your feedback on this idea in the comments below. I'd love to hear what you think the advantages or drawbacks would be!
Thanks in advance for your input.