Looking for a little guidance with a user question.
Under Preferences, we have a choice on Comment View (another group using the same platform is on a different version and they have under preferences "Discussion" view).
When we set Comment View preference to flat, the resulting behavior is that discussions are threaded. I've tested in a test environment, and cannot seem to successfully achieve a flat discussion. The user is savvy with the other group, and found the Preferences > Discussion view which does, indeed, make every discussion flat if he so chooses.
Can anyone shed any light on this? We're using v 4.5.1