I am currently working on a protocol that will guide employee use of our community, which will include some at-a-glance "rules". One thing I need to try to word concisely for new users is for them to think critically about the content they intend to post before they post it to our community - considering what group, who can see it, what they can do with it, and ultimately whether they should be posting it at all. I am interested in knowing if other community managers have expanded on this (number 8 in red) in their policies, and what wording you have used.
- Know and follow the Employee Code of Conduct and Respectful Workplace Standard. “Community Name” cannot be used for personal gain.
- Understand that comments/postings that are deemed inappropriate are not permitted; see Appendix B – Definitions, “Inappropriate Content”. These types of comments will be removed or edited and progressive disciplinary action may be taken.
- Report inappropriate content via the links provided within “Community Name”.
- Ensure that participation in “Community Name" supports work-related duties.
- Utilize blogs and discussions to facilitate and promote informal debate and discussion. Writing in a casual, conversational manner is encouraged. This tool is intended to promote innovation and creativity.
- Not change or delete another employee’s entry or comments.
- Respect the privacy of individuals by ensuring expressed permission is received prior to posting names, phone numbers, addresses, photos, or other personal information.
- Before creating groups and posting content, consider:
- the nature of the content being shared - if you would not share the content through email, don’t post it in “Community Name”;
- who is in a position to require knowledge of and access to the content at different points in time - protect sensitive and confidential information through the use of private groups and manage the membership of the group appropriately;
- what other users should do with a document you are posting - utilize the Collaboration Options to control who can edit the document, to add approvers and to control commenting on the document.
- Be aware that violation of this protocol may result in disciplinary action.