15 Replies Latest reply on Apr 11, 2011 2:25 PM by crossman

    Basic Email monitoring vs Advanced Email monitoring

    ashleysokal

      Hello,

       

      I am confused about what the difference is between basic email monitoring, advanced email monitoring, and then how the mobile module fits in with them... We do not have the mobile, but want to turn on reply by email. In the documentation (http://docs.jivesoftware.com/jive_sbs/4.0/topic/com.jivesoftware.help.sbs.online_4.0.9/admin/ConfiguringEmail.html?resultof=%22%65%6d%61%69%6c%22%20), it lists Basic and Advanced... do you need the mobile module for the advanced email monitoring?

       

      Thanks for any help you can give!!!

       

      Ashley