4 Replies Latest reply on Jun 8, 2011 9:04 AM by gialyons

    Can you "Force" Users to Acknowledge a Compliance Policy upon login?

    bchamberlain

      We are getting ready to go into our Pilot later this month. One of the questions that has come up is around our corporate HR compliance policy.

       

      More specifically, can we "force" a user to acknowledge they have read the corporate compliance policy upon entering Jive for the first time? Is there an ability to track the acknowledgements? Finally, could this acknowledgement be reset to pop up every 90 to 180 days?

       

      Thanks for any insight on ways to address!

        • Re: Can you "Force" Users to Acknowledge a Compliance Policy upon login?
          daniel.marotta

          Hi Bill,

           

          Jive has a Terms & Conditions plugin that I think would accomplish your objective. Upon a member's first visit, they must acknowledge that they agree to the terms of the community. If they do not, they cannot create a profile. The acknowledgement is captured and stored so you can lookup when they've accepted within the Admin Console. The reset sounds like a customization. You could perform this manually by making edits to the T&C document. This would prompt everyone to re-accept the policy.

           

          I think this is also part of the core product in 4.5.

           

          -Dan

          • Re: Can you "Force" Users to Acknowledge a Compliance Policy upon login?
            sgerus

            If your community is internal, you could make the HR compliance policy your Jive Terms of Use and then require users to agree to it upon their first login.

            If it's external and you want employees to agree to something different than your main site policy, the workaround we've used is to send an email to each employee after they register.  We include the following line: "Your participation in <Community> assumes that you have read and agree to these Guidelines, in addition to the Terms of Use that you agree to upon your first site login and any policies within your <company> group"  I can provide additional excerpts of that email if you'd like.

            To force the re-acnowledgement, you could manually force everyone to re-agree every few months.  We needed to re-validate email addresses every few months which is a similar concept, so we worked with Syncapse, one of Jive's services partners, to develop a solution.  Basically, each account has an "expiration" date.  As the expiration date nears users receive an email with a link; they have to click the link to revalidate their account.  You could probably do something similar for re-agreeing to the Terms.

            • Re: Can you "Force" Users to Acknowledge a Compliance Policy upon login?
              bchamberlain

              Dan and Suzanne --

               

              Many thanks for the quick response to this! (love this site!) Our community is internal, so the Jive Terms of Use likely would fit our need perfectly.

               

              Bill