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How about a compromise? Use a pretty HTML template and send via email -- even better, send using a tool that tracks open rate and click-throughs, so you can measure how effective it is. Get the distribution list by downloading it from the group's member list. That way you don't have to maintain a separate list, and it will go to all, even if they disabled email notifications.
We have some teams doing a version of this now and they like how it's working.
I proposed this to my client, this would also meet the need for whatever version of Outlook their organization is using. Thanks Ted.
Wanted to follow back up on my lessons learned from what you recommended Ted.
- Using our pretty HTML template we were able to create a very good looking monthly newsletter that presented links to the different types of content in the community. We highlighted discussions, blogs, videos and important announcements.
- The distribution list had to be pulled manually since 90% of the group members had set their email to Private in Jive. We were able to use our analytics tool and send invitations to all group members via email.
- My client who sent the email also added all emails in the To field, so for future mailings I recommended using the BCC line should anyone accidentally hit Reply All.
Overall this was a great idea and my client was happy that he could infuse information from his community as well as some important non-Jive related things, like keeping their patients healthy.
So glad to hear it went so well, Luke!