14 Replies Latest reply: Jul 15, 2013 6:48 AM by daniel.marotta RSS

    How are you handling abuse of external bookmarks?

    jschwefl

      Hi External Community Managers,

      I manage a healthcare community that is truly public (open to anyone to join/not integrated with our directory). We are having an issue with members creating non-relevant external bookmarks. For example, a bookmark for car sales or selling gold. We have been notifying the users that they have posted non-relevant content and that we are removing the bookmarks. We let them know if they do that again we will inactivate their account. But the issue is happening very frequently so it takes a lot of time to manage this issue.

       

      How are others handling the abuse of external bookmarks?

      What are the pros/cons?

       

      Thanks in advance for your feedback!