I am the PM for the DoDTechSpace (Jive), we are running an instance of the tool on the DoD classified network (SIPRNET) currently 4.5 and are upgrading to 5.0 by the end of Sep 2011. i was wondering if anyone is experiencing latency issues, our customers at USPACOM (U.S. Pacific Command) have reported that some but not all of their workstations are experiencing latency issues some as long as 90 seconds. We've tried the obvious thing, changing to firefox and have run a lot of tests. Has anyone else experienced this? PACOM is on NMCI which may be the problem.
Please be sure to also submit this as a case in your Support group - our support engineers will know whether there is a wide-spread issue of latency with other hosted instances.