Our internal community has a subset of users we call "Superusers" who are group administrators and other champions of social collaboration. We have "meetings" with these users every other month to talk about what's new on the platform and share tips from other users and we try to stay away from PPTs and encourage as much discussion/Q&A as possible. We've also hosted separate Adobe Connect meetings for users in different countries.
I am wondering if anyone else has F2F (or online) meetings with users? Did you host any activities that were particularly a hit? Were any topics you covered especially popular?