I was having a discussion with some of our IT team and we were wondeabout if anyoneis using Jive to work with Remedy ticketing or Right Answers knowledge base mgmt. is there a place in business to use all these tools together or is that really redundant? Just trying to learn more.
Did you end up doing anything with Remedy and Jive? We are looking at possibilities here, and I would be very interested in implementations others have come up with.