I'm uploading a document via the REST API and the document is a Word doc in 2007 format with a .docx extension. For some reason I get an error when I try to view the document on our site. I can open the document fine, but when you click the document it tries to generate a preview, but instead I see this error:
We're sorry! We were unable to convert this document for viewing?
I thought it would because of the MIME Type or something, but I don't think that's it. I've attached the error message in an image to this posting.
It is likely to be a known issue JIVE-20047 - doc converter error for .docx files with input fields.
Please try to resave it with .doc instead of .docx
This should resolve your proble,