0 Replies Latest reply on May 30, 2012 11:31 AM by jfritsch

    Is there a fix for quotation marks and apostrophes turning into question marks when pasted from Word?

    jfritsch

      We are running Jive 5.0.2.1.  Not hosted by Jive - it's on our own server.  In this version, as with in previous versions, when someone pastes into the rich text editor from Word, any quotation marks or apostrophes turn into question marks.  This doesn't seem to happen on the initial paste and save, but if the post is edited, then it happens.  I could have sworn I saw a discussion thread on here at one time that talked about a fix involving changing some setting on the server, but I've searched and searched today, and can't find it again.  Does anyone have a fix?  Or could you just link me back to that old discussion?  Most of our users use the RTE, and this is a huge deal to them.  I would so appreciate any help.