3 Replies Latest reply on Oct 26, 2012 8:46 AM by jrlarson

    Has anyone migrated to the new Jive data center?

    ReeceO

      We are scheduled to migrate our hosted instance of Jive to the their new data center next month.

       

      Has anyone else been migrated yet?

      How was your experience?

      What measures did you take to check your Jive instance was functioning correctly after migration?

       

      Many Thanks!

      Ollie

        • Re: Has anyone migrated to the new Jive data center?
          jrlarson

          Several of our clients have had their communities migrated to the Phoenix Data center successfully. If there are no integrations with external systems, the migrations have been effortless. Several clients with customizations that involve external system integrations (web service calls, Single Sign On, etc) have had to take some additional steps to make sure the new IP addresses are whitelisted in their IP filtering.

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            • Re: Has anyone migrated to the new Jive data center?
              ReeceO

              Thanks for the response John. That's great to hear it has gone smoothly for you.

               

              We do have a couple of external services so that's good to know they'll need a little more attention.

               

              I guess not much functionality testing needs to be done if it is a straight copy of the existing site right? We plan to have a check list / test script for some of our system admins to check content and functionality is okay in the key areas. Did you do anything like this?

                • Re: Has anyone migrated to the new Jive data center?
                  jrlarson

                  Every client has had some test/verification plan, even if it was informal and ad-hoc. The testing typically determines if the most recent content has been included in the migration, and also spot-checks of the permissions.

                  Aside from one instance where there was an issue with SAML SSO metadata, every migration has been successful.

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