I have been evaluating the Clearspace model for a day now, and I am having a conceptual issue that will be a major hurdle for my team members should I bring this product online. We have been evaluating several more traditional wiki and collaborative document products.
Maybe it's just been a long day but I can't seem to get Clearspace to perform in my way of thinking:
I have a top level space. "PL Company".
I am the head IT guy for the space as well as the administrator.
I go into the Admin area and create a sub-space, IT Department.
Inside IT department, I want to create sub-spaces to organize my data, such as "Backup Procedures", "Phone System Information", "Passwords", etc.
Sounds good so far.. until I realize I'm doing all of this from inside the administration area, as an admin!
We have an accounting team. They can't create or edit the properties of their own spaces unless they get into the admin area? ie They have to come back to me to create their main space, and all their sub spaces? That is the initial thing that I'm trying to figure out how this workflow would happen.
Other products we have looked at let the registered user, assuming they have permissions, create a space, move stuff around, organize things to something that works well for their team. The plus side is that they are solely responsible for that content, without having to go back to the IT guy (who is not an accountant and not part of their team) when they want to move something into another space or change permissions, ie administer the space. I can assign a member of their team the ability to administer their space without them fussing around in the admin area.
That's the first big deal. Now, back to my IT space I created up there.
My intent is to put documents inside of these sub spaces. Here's my asset roster, here's my system username roster, etc. I am initially thrown off because unlike a traditional wiki, I can't edit the "home page" of the space. When I go to PLCompany/IT Dept/Backup Procedures, all I really have is the name "Backup Procedures" and a pile of documents inside the Space. If I could edit the "home page" for "Backup Procedures", I could write a summary of the space's content, ie
"This location contains backup procedures for Retrospect blah blah blah. If you are interested in the extremely complicated method that our Rochester Accounting team does, click here to be directed to that location in the wiki".