2 Replies Latest reply on Feb 12, 2008 3:44 PM by deleteme

    error when uploading a word file

      I am having a bit of problem with uploading a large word document. I get the following error. my max size is set to 30mb (default was 15mb).

       

      thanks

      ****************************************

       

           

      •   Status Code: 500

           

      • Exception Type: null

           

      • Error Message:

           

      • Request URI: /clearspace/doc-upload-edit.jspa

           

      • Stack Trace:

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:259)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

                o com.jivesoftware.community.web.filter.SetResponseCharacterEncodingFilter.doFilter(SetResponseCharacterEncodingFilter.java:62)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

                o com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)

                o com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

                o com.jivesoftware.community.web.JiveActionContextCleanUp.doFilter(JiveActionContextCleanUp.java:46)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

                o com.jivesoftware.community.web.filter.SetRequestCharacterEncodingFilter.doFilter(SetRequestCharacterEncodingFilter.java:73)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

                o org.directwebremoting.servlet.DwrWebContextFilter.doFilter(DwrWebContextFilter.java:91)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

                o com.jivesoftware.community.upgrade.UpgradeFilter.doFilter(UpgradeFilter.java:43)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

                o com.jivesoftware.base.plugin.PluginFilter.doFilter(PluginFilter.java:71)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

                o com.jivesoftware.community.web.filter.ApplicationInitializedFilter.doFilter(ApplicationInitializedFilter.java:95)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

                o com.jivesoftware.base.database.dao.DAOContextCleanUpFilter.doFilter(DAOContextCleanUpFilter.java:32)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

                o org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)

                o org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)

                o org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)

                o org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)

                o org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

                o org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:261)

                o org.apache.coyote.http11.Http11AprProcessor.process(Http11AprProcessor.java:852)

                o org.apache.coyote.http11.Http11AprProtocol$Http11ConnectionHandler.process(Http11AprProtocol.java:584)

                o org.apache.tomcat.util.net.AprEndpoint$Worker.run(AprEndpoint.java:1508)

                o java.lang.Thread.run(Unknown Source)

           

      • javax.servlet.ServletException: Filter execution threw an exception

       

        • Re: error when uploading a word file

          hi parham,

           

          Are there any other errors in the log files?  Can you email me (aaron@jivesoftware.com) the log files?

           

          Cheers,

           

          AJ

            • Re: error when uploading a word file

              Was there any resolution or recommendation on this type of issue?

               

              I'm getting a very similar exception when trying to submit a large file in CS standalone 1.10.1

               

              In our case, both docbody.maxBodysize and attachments.maxAttachmentSize are set to 65536

              We are running mySql 5.0.22 with max_allowed_packet = 500M in /etc/my.cnf

               

              Also, nothing is written to the logs for the error event. (I have all log flags turned on).

               

              • Status Code: 500

              • Exception Type:

              • Error Message:

              • Request URI: /clearspace/doc-upload.jspa

              • Stack Trace:

               

                • org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:226)

                • org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                • com.jivesoftware.community.web.filter.SetResponseCharacterEncodingFilter.doFilter(SetResponseCharacterEncodingFilter.java:62)

                • org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                • org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                • com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)

                • com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)

                • org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                • org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                • com.jivesoftware.community.web.JiveActionContextCleanUp.doFilter(JiveActionContextCleanUp.java:46)

                • org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                • org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                • com.jivesoftware.community.web.filter.JiveCompressionFilter.doFilter(JiveCompressionFilter.java:99)

                • org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                • org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                • com.jivesoftware.community.web.filter.SetRequestCharacterEncodingFilter.doFilter(SetRequestCharacterEncodingFilter.java:76)

                • org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                • org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                • org.directwebremoting.servlet.DwrWebContextFilter.doFilter(DwrWebContextFilter.java:91)

                • org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                • org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                • com.jivesoftware.community.web.filter.MaintenanceFilter.doFilter(MaintenanceFilter.java:81)

                • org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                • org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                • com.jivesoftware.community.upgrade.UpgradeFilter.doFilter(UpgradeFilter.java:43)

                • org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                • org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                • com.jivesoftware.base.plugin.PluginFilter.doFilter(PluginFilter.java:77)

                • org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                • org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                • com.jivesoftware.community.web.filter.ApplicationInitializedFilter.doFilter(ApplicationInitializedFilter.java:95)

                • org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                • org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                • com.jivesoftware.base.database.dao.DAOContextCleanUpFilter.doFilter(DAOContextCleanUpFilter.java:32)

                • org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                • org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                • org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

                • org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)

                • org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)

                • org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)

                • org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)

                • org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)

                • org.apache.coyote.http11.Http11AprProcessor.process(Http11AprProcessor.java:833)

                • org.apache.coyote.http11.Http11AprProtocol$Http11ConnectionHandler.process(Http11AprProtocol.java:639)

                • org.apache.tomcat.util.net.AprEndpoint$Worker.run(AprEndpoint.java:1285)

                • java.lang.Thread.run(Thread.java:619)

              • javax.servlet.ServletException: Filter execution threw an exception

               

              Fixed text mangled by pasting html to RTE