3 Replies Latest reply on Jun 11, 2007 12:35 PM by ewinquist

    Error opening admin page during installation

      Hi,

       

      I'm getting the error below in the setup process when Clearspacex tries to open the Admin page to continue setup.  Any suggestions?

       

      I've tried re-installing from scratch a few times.  This is v 1.1.1 Clearspacex on Windows 2000 Professional, with Tomcat 5.5 and MySQL.  FF 2.0 browser.

       

      I am able to successfully navigate to the site though - just get the error on the main admin page.  I saw a few similar posts but not exactly the same error.

       

       


       

      type Exception report

       

      message

       

      description The server encountered an internal error () that prevented it from fulfilling this request.

       

      exception

       

      org.apache.jasper.JasperException: Unable to compile class for JSP

       

      An error occurred at line: 18 in the jsp file: /admin/include/perm-methods.jspf

      Generated servlet error:

      Syntax error on tokens, delete these tokens

       

      An error occurred at line: 18 in the jsp file: /admin/include/perm-methods.jspf

      Generated servlet error:

      Return type for the method is missing

       

      An error occurred at line: 18 in the jsp file: /admin/include/perm-methods.jspf

      Generated servlet error:

      Syntax error on token "<", invalid AssignmentOperator

       

      An error occurred at line: 18 in the jsp file: /admin/include/perm-methods.jspf

      Generated servlet error:

      Syntax error on token "=", != expected

       

      An error occurred at line: 18 in the jsp file: /admin/include/perm-methods.jspf

      Generated servlet error:

      Syntax error on token "<", ( expected

       

      An error occurred at line: 18 in the jsp file: /admin/include/perm-methods.jspf

      Generated servlet error:

      Syntax error on token "(", invalid Expression

       

      An error occurred at line: 18 in the jsp file: /admin/include/perm-methods.jspf

      Generated servlet error:

      Syntax error on token ":", ; expected

       

      An error occurred at line: 18 in the jsp file: /admin/include/perm-methods.jspf

      Generated servlet error:

      Syntax error on token ")", ; expected after this token

       

      An error occurred at line: 18 in the jsp file: /admin/include/perm-methods.jspf

      Generated servlet error:

      Syntax error on token "<", invalid AssignmentOperator

       

      An error occurred at line: 18 in the jsp file: /admin/include/perm-methods.jspf

      Generated servlet error:

      Syntax error on token "=", != expected

       

      An error occurred at line: 18 in the jsp file: /admin/include/perm-methods.jspf

      Generated servlet error:

      Syntax error on token "<", ( expected

       

      An error occurred at line: 18 in the jsp file: /admin/include/perm-methods.jspf

      Generated servlet error:

      Syntax error on token "(", invalid Expression

       

      An error occurred at line: 18 in the jsp file: /admin/include/perm-methods.jspf

      Generated servlet error:

      Syntax error on token ":", ; expected

       

      An error occurred at line: 18 in the jsp file: /admin/include/perm-methods.jspf

      Generated servlet error:

      Syntax error on token ")", ; expected after this token

       

      An error occurred at line: 18 in the jsp file: /admin/include/perm-methods.jspf

      Generated servlet error:

      Syntax error on token "<", invalid AssignmentOperator

       

      An error occurred at line: 18 in the jsp file: /admin/include/perm-methods.jspf

      Generated servlet error:

      Syntax error on token "=", != expected

       

       

           org.apache.jasper.compiler.DefaultErrorHandler.javacError(DefaultErrorHandler.java:84)

           org.apache.jasper.compiler.ErrorDispatcher.javacError(ErrorDispatcher.java:328)

           org.apache.jasper.compiler.JDTCompiler.generateClass(JDTCompiler.java:397)

           org.apache.jasper.compiler.Compiler.compile(Compiler.java:288)

           org.apache.jasper.compiler.Compiler.compile(Compiler.java:267)

           org.apache.jasper.compiler.Compiler.compile(Compiler.java:255)

           org.apache.jasper.JspCompilationContext.compile(JspCompilationContext.java:556)

           org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:293)

           org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:291)

           org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241)

           javax.servlet.http.HttpServlet.service(HttpServlet.java:802)

           com.jivesoftware.community.action.JiveAdminActionFilter.doFilter(JiveAdminActionFilter.java:34)

           com.opensymphony.webwork.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:189)

           com.jivesoftware.community.web.webwork.JiveFilterDispatcher.doFilter(JiveFilterDispatcher.java:53)

           com.jivesoftware.community.web.filter.SetResponseCharacterEncodingFilter.doFilter(SetResponseCharacterEncodingFilter.java:62)

           com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:39)

           com.jivesoftware.community.web.JiveActionContextCleanUp.doFilter(JiveActionContextCleanUp.java:46)

           com.jivesoftware.community.web.filter.SetRequestCharacterEncodingFilter.doFilter(SetRequestCharacterEncodingFilter.java:73)

           org.directwebremoting.servlet.DwrWebContextFilter.doFilter(DwrWebContextFilter.java:91)

           com.jivesoftware.community.upgrade.UpgradeFilter.doFilter(UpgradeFilter.java:43)

           com.jivesoftware.base.plugin.PluginFilter.doFilter(PluginFilter.java:71)

           com.jivesoftware.community.web.filter.ApplicationInitializedFilter.doFilter(ApplicationInitializedFilter.java:95)

           com.jivesoftware.base.database.dao.DAOContextCleanUpFilter.doFilter(DAOContextCleanUpFilter.java:32)

        • Re: Error opening admin page during installation

          hi Eric,

           

          Is this an upgrade? Can you try to delete the contents of the 'work' directory (which is in the root of the Tomcat installation? We've seen a couple instances lately where Tomcat isn't properly deleting the contents of that directory which causes conflicts when you install new files. Let us know back here if that works / doesn't work.

           

          Cheers,

           

          AJ

            • Re: Error opening admin page during installation

              I'm getting the same problem after deleting the Work Directory.  I realized the error message was cut off in my previous post so here is the end.  Looks like there is a limit to text in this post.

               

              I may try starting over from scratch again - though I have tried that before.

               


                   com.jivesoftware.community.web.JiveActionContextCleanUp.doFilter(JiveActionContextCleanUp.java:46)

                   com.jivesoftware.community.web.filter.SetRequestCharacterEncodingFilter.doFilter(SetRequestCharacterEncodingFilter.java:73)

                   org.directwebremoting.servlet.DwrWebContextFilter.doFilter(DwrWebContextFilter.java:91)

                   com.jivesoftware.community.upgrade.UpgradeFilter.doFilter(UpgradeFilter.java:43)

                   com.jivesoftware.base.plugin.PluginFilter.doFilter(PluginFilter.java:71)

                   com.jivesoftware.community.web.filter.ApplicationInitializedFilter.doFilter(ApplicationInitializedFilter.java:95)

                   com.jivesoftware.base.database.dao.DAOContextCleanUpFilter.doFilter(DAOContextCleanUpFilter.java:32)