11 Replies Latest reply on Aug 28, 2007 8:38 AM by Will

    Clearspace 1.3.0 - system error during setup

      Hi,

       

      I just installed Clearspace 1.3 (copied the new WAR file over the older WAR file in the Tomcat webapps directory).

       

      When I click on the clearspace link in Tomcat, I get the error below. How can I fix this?

       

      Thanks,

      niranjan

       

       

      URL: http://SERVERNAME.com:8080/clearspace/admin/setup/setup.jivehome!input.jspa

       

       

       

       

      System Error

       

      We're sorry but a serious error has occurred in the system. If you are a system administrator please click "more details" below for more information about this error.

      More Details

       

           

      • Status Code: 500

           

      • Exception Type: null

           

      • Error Message:

           

      • Request URI: /clearspace/admin/setup/setup.jivehome!input.jspa

           

      • Stack Trace:

                o com.jivesoftware.community.web.webwork.JiveFreemarkerManager.loadSettings(JiveFreemarkerManager.java:112)

                o com.jivesoftware.community.web.webwork.JiveFreemarkerManager.createConfiguration(JiveFreemarkerManager.java:73)

                o com.opensymphony.webwork.views.freemarker.FreemarkerManager.getConfiguration(FreemarkerManager.java:138)

                o com.opensymphony.webwork.views.freemarker.FreemarkerResult.getConfiguration(FreemarkerResult.java:173)

                o com.opensymphony.webwork.views.freemarker.FreemarkerResult.doExecute(FreemarkerResult.java:115)

                o com.jivesoftware.community.web.webwork.FreemarkerResult.doExecute(FreemarkerResult.java:130)

                o com.opensymphony.webwork.dispatcher.WebWorkResultSupport.execute(WebWorkResultSupport.java:143)

                o com.opensymphony.xwork.DefaultActionInvocation.executeResult(DefaultActionInvocation.java:311)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:206)

                o com.jivesoftware.community.action.setup.SetupCheckInterceptor.intercept(SetupCheckInterceptor.java:85)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

                o com.opensymphony.xwork.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:88)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

                o com.opensymphony.xwork.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:88)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

                o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

                o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

                o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

                o com.opensymphony.webwork.interceptor.FileUploadInterceptor.intercept(FileUploadInterceptor.java:171)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

                o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

                o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

                o com.opensymphony.xwork.interceptor.I18nInterceptor.intercept(I18nInterceptor.java:151)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

                o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

                o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

                o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

                o com.opensymphony.xwork.interceptor.ExceptionMappingInterceptor.intercept(ExceptionMappingInterceptor.java:186)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

                o com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:113)

                o com.opensymphony.webwork.dispatcher.DispatcherUtils.serviceAction(DispatcherUtils.java:225)

                o com.opensymphony.webwork.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:202)

                o com.jivesoftware.community.web.webwork.JiveFilterDispatcher.doFilter(JiveFilterDispatcher.java:53)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                o com.jivesoftware.community.web.filter.SetResponseCharacterEncodingFilter.doFilter(SetResponseCharacterEncodingFilter.java:69)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                o com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)

                o com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                o com.jivesoftware.community.web.JiveActionContextCleanUp.doFilter(JiveActionContextCleanUp.java:46)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                o com.jivesoftware.community.web.filter.SetRequestCharacterEncodingFilter.doFilter(SetRequestCharacterEncodingFilter.java:73)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                o org.directwebremoting.servlet.DwrWebContextFilter.doFilter(DwrWebContextFilter.java:91)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                o com.jivesoftware.community.upgrade.UpgradeFilter.doFilter(UpgradeFilter.java:50)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                o com.jivesoftware.base.plugin.PluginFilter.doFilter(PluginFilter.java:71)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                o com.jivesoftware.community.web.filter.ApplicationInitializedFilter.doFilter(ApplicationInitializedFilter.java:95)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                o com.jivesoftware.base.database.dao.DAOContextCleanUpFilter.doFilter(DAOContextCleanUpFilter.java:32)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                o org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

                o org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)

                o org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)

                o org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)

                o org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)

                o org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)

                o org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)

                o org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664)

                o org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)

                o org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)

                o org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)

                o java.lang.Thread.run(Thread.java:595)

           

      • java.lang.NullPointerException