2 Replies Latest reply on Aug 3, 2007 4:05 PM by bdavis

    Knowlege Base import questions

    bdavis

      I am testing out the import function for Knowledge Base and I have a couple of questions:

       

      The documents that get created are all owned by Guest. How do I reset the owner or author?

       

      Also, no attachments came over. How do I transfer the attachments and reassociate them with the original documents?

        • Re: Knowlege Base import questions

          Hi,

           

          I believe that attachments should migrate on the import, did you receive any errors during the import?

           

          Which version of KB is this?

           

          -Will

            • Re: Knowlege Base import questions
              bdavis

              This is KB ver 1.6.2. I go lots of user not found errors. I have to say that this import

              function will not work for us anyway since it requires an unmodified installation of

              Clearspace. I really need a way to select KB Categories or Documents and move

              them into a Clearspace instance that is already in use.

              Any chance of that happening?