5 Replies Latest reply on Aug 27, 2007 1:09 AM by peterb

    System error when opening a discussion thread marked as question

      It is not possible to open a discussion thread that was marked as question. This leads to the following system error:

       

      System Error

       

      We're sorry but a serious error has occurred in the system. If you are a system administrator please click "more details" below for more information about this error.

       

      Details:

       

      Status Code: 500

      Exception Type: null

      Error Message: Error on line 173, column 25 in template/forums/thread.ftl jiveContext.getStatusLevelManager().getStatusLevelScenarioByCode("helpfulAnswerAdded") is undefined. It cannot be assigned to helpfulScenario

      Request URI: /clearspace/thread/1006

      Stack Trace:

      freemarker.core.Assignment.accept(Assignment.java:111)

      freemarker.core.Environment.visit(Environment.java:196)

      freemarker.core.MixedContent.accept(MixedContent.java:92)

      freemarker.core.Environment.visit(Environment.java:196)

      freemarker.core.IfBlock.accept(IfBlock.java:82)

      freemarker.core.Environment.visit(Environment.java:196)

      freemarker.core.MixedContent.accept(MixedContent.java:92)

      freemarker.core.Environment.visit(Environment.java:196)

      freemarker.core.Environment.process(Environment.java:176)

      freemarker.template.Template.process(Template.java:232)

      com.opensymphony.webwork.views.freemarker.FreemarkerResult.doExecute(FreemarkerResult.java:153)

      com.jivesoftware.community.web.webwork.FreemarkerResult.doExecute(FreemarkerResult.java:130)

      com.opensymphony.webwork.dispatcher.WebWorkResultSupport.execute(WebWorkResultSupport.java:143)

      com.opensymphony.xwork.DefaultActionInvocation.executeResult(DefaultActionInvocation.java:311)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:206)

      com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

      com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

      com.jivesoftware.community.web.webwork.FlashInterceptor.intercept(FlashInterceptor.java:40)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

      com.opensymphony.xwork.interceptor.DefaultWorkflowInterceptor.doIntercept(DefaultWorkflowInterceptor.java:168)

      com.opensymphony.xwork.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

      com.opensymphony.xwork.validator.ValidationInterceptor.doIntercept(ValidationInterceptor.java:115)

      com.opensymphony.xwork.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

      com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

      com.jivesoftware.community.web.webwork.JiveObjectLoaderInterceptor.intercept(JiveObjectLoaderInterceptor.java:55)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

      com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

      com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

      com.opensymphony.webwork.interceptor.FileUploadInterceptor.intercept(FileUploadInterceptor.java:171)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

      com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

      com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

      com.opensymphony.xwork.interceptor.I18nInterceptor.intercept(I18nInterceptor.java:151)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

      com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

      com.jivesoftware.community.web.webwork.JiveIOCInterceptor.intercept(JiveIOCInterceptor.java:694)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

      com.jivesoftware.community.action.LocaleInterceptor.intercept(LocaleInterceptor.java:71)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

      com.jivesoftware.community.web.webwork.JiveLoginInterceptor.intercept(JiveLoginInterceptor.java:42)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

      com.jivesoftware.community.web.webwork.AuthInterceptor.intercept(AuthInterceptor.java:60)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

      com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

      com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

      com.opensymphony.xwork.interceptor.ExceptionMappingInterceptor.intercept(ExceptionMappingInterceptor.java:186)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

      com.jivesoftware.community.web.webwork.ModuleCheckInterceptor.intercept(ModuleCheckInterceptor.java:49)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)

      com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:113)

      com.opensymphony.webwork.dispatcher.DispatcherUtils.serviceAction(DispatcherUtils.java:225)

      com.opensymphony.webwork.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:202)

      com.jivesoftware.community.web.webwork.JiveFilterDispatcher.doFilter(JiveFilterDispatcher.java:53)

      org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1065)

      com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)

      com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)

      org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1065)

      com.jivesoftware.community.web.JiveActionContextCleanUp.doFilter(JiveActionContextCleanUp.java:46)

      org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1065)

      com.jivesoftware.community.web.filter.PresenceFilter.doFilter(PresenceFilter.java:106)

      org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1065)

      org.directwebremoting.servlet.DwrWebContextFilter.doFilter(DwrWebContextFilter.java:91)

      org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1065)

      com.jivesoftware.community.upgrade.UpgradeFilter.doFilter(UpgradeFilter.java:43)

      org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1065)

      com.jivesoftware.base.plugin.PluginFilter.doFilter(PluginFilter.java:71)

      org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1065)

      com.jivesoftware.base.database.dao.DAOContextCleanUpFilter.doFilter(DAOContextCleanUpFilter.java:32)

      org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1065)

      org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:365)

      org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:185)

      org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)

      org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:689)

      org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:391)

      org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:146)

      org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)

      org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)

      org.mortbay.jetty.Server.handle(Server.java:285)

      org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:457)

      org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.java:751)

      org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:500)

      org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:209)

      org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:357)

      org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:329)

      org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:475)

      freemarker.core.InvalidReferenceException: Error on line 173, column 25 in template/forums/thread.ftl jiveContext.getStatusLevelManager().getStatusLevelScenarioByCode("helpfulAnswerAdded") is undefined. It cannot be assigned to helpfulScenario