9 Replies Latest reply on Oct 23, 2007 12:08 PM by scott.hirdes

    Clearspace 1.6 system error during search.

      Clearspace 1.6 throwing a system error after searching for a document.

       

      I have tried removing people, discussions, etc and kept it to a "document" only search however it still throws the exception. I then, instead of searching all spaces, chose the space where I know the document is located. It then found the doc.

       

      I have tried updating, then rebuilding the index.

      aswell as users.

      Ive restarted the application twice as well.

       

      The error is below.

       

      System Error

       

      We're sorry but a serious error has occurred in the system. If you are a system administrator please click "more details" below for more information about this error.

      More Details

       

           

      • Status Code: 500

           

      • Exception Type: null

           

      • Error Message:

           

      • Request URI: /search.jspa

           

      • Stack Trace:

                o freemarker.ext.beans.SimpleMethodModel.exec(SimpleMethodModel.java:136)

                o freemarker.core.MethodCall._getAsTemplateModel(MethodCall.java:93)

                o freemarker.core.Expression.getAsTemplateModel(Expression.java:89)

                o freemarker.core.Assignment.accept(Assignment.java:90)

                o freemarker.core.Environment.visit(Environment.java:196)

                o freemarker.core.MixedContent.accept(MixedContent.java:92)

                o freemarker.core.Environment.visit(Environment.java:196)

                o freemarker.core.IteratorBlock$Context.runLoop(IteratorBlock.java:160)

                o freemarker.core.Environment.visit(Environment.java:351)

                o freemarker.core.IteratorBlock.accept(IteratorBlock.java:95)

                o freemarker.core.Environment.visit(Environment.java:196)

                o freemarker.core.MixedContent.accept(MixedContent.java:92)

                o freemarker.core.Environment.visit(Environment.java:196)

                o freemarker.core.IfBlock.accept(IfBlock.java:82)

                o freemarker.core.Environment.visit(Environment.java:196)

                o freemarker.core.MixedContent.accept(MixedContent.java:92)

                o freemarker.core.Environment.visit(Environment.java:196)

                o freemarker.core.ConditionalBlock.accept(ConditionalBlock.java:79)

                o freemarker.core.Environment.visit(Environment.java:196)

                o freemarker.core.MixedContent.accept(MixedContent.java:92)

                o freemarker.core.Environment.visit(Environment.java:196)

                o freemarker.core.Environment.process(Environment.java:176)

                o freemarker.template.Template.process(Template.java:232)

                o com.opensymphony.webwork.views.freemarker.FreemarkerResult.doExecute(FreemarkerResult.java:153)

                o com.jivesoftware.community.web.webwork.FreemarkerResult.doExecute(FreemarkerResult.java:130)

                o com.opensymphony.webwork.dispatcher.WebWorkResultSupport.execute(WebWorkResultSupport.java:143)

                o com.opensymphony.xwork.DefaultActionInvocation.executeResult(DefaultActionInvocation.java:313)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:208)

                o com.jivesoftware.community.web.webwork.FlashInterceptor.intercept(FlashInterceptor.java:40)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                o com.opensymphony.xwork.interceptor.DefaultWorkflowInterceptor.doIntercept(DefaultWorkflowInterceptor.java:175)

                o com.opensymphony.xwork.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                o com.opensymphony.xwork.validator.ValidationInterceptor.doIntercept(ValidationInterceptor.java:115)

                o com.opensymphony.xwork.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                o com.jivesoftware.community.web.webwork.JiveObjectLoaderInterceptor.intercept(JiveObjectLoaderInterceptor.java:55)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                o com.opensymphony.webwork.interceptor.FileUploadInterceptor.intercept(FileUploadInterceptor.java:171)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                o com.opensymphony.xwork.interceptor.I18nInterceptor.intercept(I18nInterceptor.java:151)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                o com.jivesoftware.community.web.webwork.JiveIOCInterceptor.intercept(JiveIOCInterceptor.java:712)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                o com.jivesoftware.community.action.LocaleInterceptor.intercept(LocaleInterceptor.java:71)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                o com.jivesoftware.community.web.webwork.AuthInterceptor.intercept(AuthInterceptor.java:60)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                o com.jivesoftware.community.web.webwork.JiveLoginInterceptor.intercept(JiveLoginInterceptor.java:42)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                o com.opensymphony.xwork.interceptor.ExceptionMappingInterceptor.intercept(ExceptionMappingInterceptor.java:186)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                o com.jivesoftware.community.web.webwork.ModuleCheckInterceptor.intercept(ModuleCheckInterceptor.java:49)

                o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                o com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:116)

                o com.opensymphony.webwork.dispatcher.DispatcherUtils.serviceAction(DispatcherUtils.java:225)

                o com.opensymphony.webwork.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:202)

                o com.jivesoftware.community.web.webwork.JiveFilterDispatcher.doFilter(JiveFilterDispatcher.java:53)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                o com.jivesoftware.community.web.filter.SetResponseCharacterEncodingFilter.doFilter(SetResponseCharacterEncodingFilter.java:62)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                o com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)

                o com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                o com.jivesoftware.community.web.JiveActionContextCleanUp.doFilter(JiveActionContextCleanUp.java:46)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                o com.jivesoftware.community.web.filter.PresenceFilter.doFilter(PresenceFilter.java:106)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                o com.jivesoftware.community.web.filter.SetRequestCharacterEncodingFilter.doFilter(SetRequestCharacterEncodingFilter.java:73)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                o org.directwebremoting.servlet.DwrWebContextFilter.doFilter(DwrWebContextFilter.java:91)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                o com.jivesoftware.community.web.filter.MaintenanceFilter.doFilter(MaintenanceFilter.java:81)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                o com.jivesoftware.community.upgrade.UpgradeFilter.doFilter(UpgradeFilter.java:43)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                o com.jivesoftware.base.plugin.PluginFilter.doFilter(PluginFilter.java:77)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                o com.jivesoftware.community.web.filter.ApplicationInitializedFilter.doFilter(ApplicationInitializedFilter.java:95)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                o com.jivesoftware.base.database.dao.DAOContextCleanUpFilter.doFilter(DAOContextCleanUpFilter.java:32)

                o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                o org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

                o org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)

                o org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:524)

                o org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)

                o org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)

                o org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)

                o org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)

                o org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)

                o org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664)

                o org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)

                o org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)

                o org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)

                o java.lang.Thread.run(Thread.java:619)

           

      • freemarker.template.TemplateModelException: Method public java.lang.String[] com.jivesoftware.community.action.SearchAction.getHighlightedText(com.jivesoftware.community.SearchQueryResult) threw an exception when invoked on com.jivesoftware.community.action.SearchAction@10afb13

       

       

      Please could someone shed some light on this.

       

      thanks in advance.

        • Re: Clearspace 1.6 system error during search.

          update:

           

          Docs name is boxes

           

          If I search for "boxes" in clearspace, an error.

          If I search for "boxes" in the actual space it resides in, it finds it.

          If I search for "boxes and" in clearspace, an error

          If I search for "boxes more" in clearspace, it finds it. ("more" can be exchanged for any most other words)

            • Re: Clearspace 1.6 system error during search.

              It has also come to my attention that Rebuilding the index has stopped functioning.

              It follows to the next page, and states that its rebulding 0% (out of so many docs) but doesnt reach another digit like it did before, (example)would normally go to 43% then 112% and so on etc etc.

               

              Just refreshes the page, like it rebuilt it in 3 seconds. (we have many more documents than before and the time would be around 20 seconds or more for half the amount of docs we have now.)

                • Re: Clearspace 1.6 system error during search.
                  scott.hirdes

                  Hi,

                   

                  Can you please make this issue occur on your system and then grab the log files from your jiveHome directory and attach them to your next post here so that I can inspect them?

                   

                  Also, are you seeing this issue only when you search for this "boxes" document or is it occurring when you search for other documents as well?

                   

                  thanks,

                   

                  Scott

                    • Re: Clearspace 1.6 system error during search.

                      will do Scott, will reply in a lil while. thanks

                       

                       

                      and .. It seems to be with just this one document. Ive tested a few others and they seem fine.

                        • Re: Clearspace 1.6 system error during search.

                          database? doc-body 2594, doc-body 1980 and doc-body 1471

                           

                           

                          The data for the binary document body 2594 was not found on the filesystem.

                          com.jivesoftware.community.DocumentObjectNotFoundException: The data for the binary document body 2594 was not found on the filesystem.

                               at com.jivesoftware.community.impl.DbBinaryBody.<init>(DbBinaryBody.java:55)

                                  at com.jivesoftware.community.impl.DbDocument.getBinaryBody(DbDocument.java:1072)

                                  at com.jivesoftware.community.proxy.DocumentProxy.getBinaryBody(DocumentProxy.java:284)

                                  at com.jivesoftware.community.util.SkinUtils.getJiveObjectIcon(SkinUtils.java:861)

                                  at sun.reflect.GeneratedMethodAccessor333.invoke(Unknown Source)

                                  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

                                  at java.lang.reflect.Method.invoke(Method.java:597)

                                  at freemarker.ext.beans.BeansWrapper.invokeMethod(BeansWrapper.java:825)

                                  at freemarker.ext.beans.SimpleMethodModel.exec(SimpleMethodModel.java:113)

                                  at freemarker.core.MethodCall._getAsTemplateModel(MethodCall.java:93)

                                  at freemarker.core.Expression.getAsTemplateModel(Expression.java:89)

                                  at freemarker.core.Expression.getStringValue(Expression.java:93)

                                  at freemarker.core.DollarVariable.accept(DollarVariable.java:76)

                                  at freemarker.core.Environment.visit(Environment.java:196)

                                  at freemarker.core.MixedContent.accept(MixedContent.java:92)

                                  at freemarker.core.Environment.visit(Environment.java:196)

                                  at freemarker.core.IteratorBlock$Context.runLoop(IteratorBlock.java:160)

                                  at freemarker.core.Environment.visit(Environment.java:351)

                                  at freemarker.core.IteratorBlock.accept(IteratorBlock.java:95)

                                  at freemarker.core.Environment.visit(Environment.java:196)

                                  at freemarker.core.MixedContent.accept(MixedContent.java:92)

                                  at freemarker.core.Environment.visit(Environment.java:196)

                                  at freemarker.core.ConditionalBlock.accept(ConditionalBlock.java:79)

                                  at freemarker.core.Environment.visit(Environment.java:196)

                                  at freemarker.core.ConditionalBlock.accept(ConditionalBlock.java:79)

                                  at freemarker.core.Environment.visit(Environment.java:196)

                                  at freemarker.core.MixedContent.accept(MixedContent.java:92)

                                  at freemarker.core.Environment.visit(Environment.java:196)

                                  at freemarker.core.ConditionalBlock.accept(ConditionalBlock.java:79)

                                  at freemarker.core.Environment.visit(Environment.java:196)

                                  at freemarker.core.Macro$Context.runMacro(Macro.java:164)

                                  at freemarker.core.Environment.visit(Environment.java:537)

                                  at freemarker.core.UnifiedCall.accept(UnifiedCall.java:128)

                                  at freemarker.core.Environment.visit(Environment.java:196)

                                  at freemarker.core.IfBlock.accept(IfBlock.java:82)

                                  at freemarker.core.Environment.visit(Environment.java:196)

                                  at freemarker.core.MixedContent.accept(MixedContent.java:92)

                                  at freemarker.core.Environment.visit(Environment.java:196)

                                  at freemarker.core.IteratorBlock$Context.runLoop(IteratorBlock.java:160)

                                  at freemarker.core.Environment.visit(Environment.java:351)

                                  at freemarker.core.IteratorBlock.accept(IteratorBlock.java:95)

                                  at freemarker.core.Environment.visit(Environment.java:196)

                                  at freemarker.core.MixedContent.accept(MixedContent.java:92)

                                  at freemarker.core.Environment.visit(Environment.java:196)

                                  at freemarker.core.IfBlock.accept(IfBlock.java:82)

                                  at freemarker.core.Environment.visit(Environment.java:196)

                                  at freemarker.core.MixedContent.accept(MixedContent.java:92)

                                  at freemarker.core.Environment.visit(Environment.java:196)

                                  at freemarker.core.Environment.process(Environment.java:176)

                                  at freemarker.template.Template.process(Template.java:232)

                                  at com.opensymphony.webwork.views.freemarker.FreemarkerResult.doExecute(FreemarkerResult.java:153)

                                  at com.jivesoftware.community.web.webwork.FreemarkerResult.doExecute(FreemarkerResult.java:130)

                                  at com.opensymphony.webwork.dispatcher.WebWorkResultSupport.execute(WebWorkResultSupport.java:143)

                          at com.opensymphony.xwork.DefaultActionInvocation.executeResult(DefaultActionInvocation.java:313)

                                  at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:208)

                                  at com.jivesoftware.community.web.webwork.FlashInterceptor.intercept(FlashInterceptor.java:40)

                                  at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                                  at com.opensymphony.xwork.interceptor.DefaultWorkflowInterceptor.doIntercept(DefaultWorkflowInterceptor.java:175)

                                  at com.opensymphony.xwork.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86)

                                  at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                                  at com.opensymphony.xwork.validator.ValidationInterceptor.doIntercept(ValidationInterceptor.java:115)

                                  at com.opensymphony.xwork.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86)

                                  at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                                  at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

                                  at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                                  at com.jivesoftware.community.web.webwork.JiveObjectLoaderInterceptor.intercept(JiveObjectLoaderInterceptor.java:55)

                                  at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                                  at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

                                  at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                                  at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

                                  at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                                  at com.opensymphony.webwork.interceptor.FileUploadInterceptor.intercept(FileUploadInterceptor.java:171)

                                  at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                                  at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

                                  at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                                  at com.opensymphony.xwork.interceptor.I18nInterceptor.intercept(I18nInterceptor.java:151)

                                  at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                                  at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

                                  at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                                  at com.jivesoftware.community.action.LocaleInterceptor.intercept(LocaleInterceptor.java:71)

                                  at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                                  at com.jivesoftware.community.web.webwork.JiveIOCInterceptor.intercept(JiveIOCInterceptor.java:712)

                                  at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                                  at com.jivesoftware.community.web.webwork.AuthInterceptor.intercept(AuthInterceptor.java:60)

                                  at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                                  at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

                                  at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                                  at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

                                  at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                                  at com.opensymphony.xwork.interceptor.ExceptionMappingInterceptor.intercept(ExceptionMappingInterceptor.java:186)

                                  at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                                  at com.jivesoftware.community.web.webwork.ModuleCheckInterceptor.intercept(ModuleCheckInterceptor.java:49)

                                  at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

                                  at com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:116)

                                  at com.opensymphony.webwork.components.ActionComponent.executeAction(ActionComponent.java:226)

                                  at com.opensymphony.webwork.components.ActionComponent.end(ActionComponent.java:124)

                                  at com.opensymphony.webwork.views.freemarker.tags.CallbackWriter.afterBody(CallbackWriter.java:65)

                                  at freemarker.core.Environment.visit(Environment.java:235)

                                  at freemarker.core.UnifiedCall.accept(UnifiedCall.java:116)

                                  at freemarker.core.Environment.visit(Environment.java:196)

                                  at freemarker.core.MixedContent.accept(MixedContent.java:92)

                                  at freemarker.core.Environment.visit(Environment.java:196)

                                  at freemarker.core.Environment.process(Environment.java:176)

                                  at freemarker.template.Template.process(Template.java:232)

                                  at com.jivesoftware.community.theme.ThemeFilter.loadDefaultDecorator(ThemeFilter.java:137)

                                  at com.jivesoftware.community.theme.ThemeFilter.applyDecorator(ThemeFilter.java:98)

                              at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:59)

                                  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                                  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                                  at com.jivesoftware.community.web.JiveActionContextCleanUp.doFilter(JiveActionContextCleanUp.java:46)

                                  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                                  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                                  at com.jivesoftware.community.web.filter.PresenceFilter.doFilter(PresenceFilter.java:106)

                                  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                                  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                                  at com.jivesoftware.community.web.filter.SetRequestCharacterEncodingFilter.doFilter(SetRequestCharacterEncodingFilter.java:73)

                                  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                                  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                                  at org.directwebremoting.servlet.DwrWebContextFilter.doFilter(DwrWebContextFilter.java:91)

                                  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                                  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                                  at com.jivesoftware.community.web.filter.MaintenanceFilter.doFilter(MaintenanceFilter.java:81)

                                  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                                  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                                  at com.jivesoftware.community.upgrade.UpgradeFilter.doFilter(UpgradeFilter.java:43)

                                  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                                  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                                  at com.jivesoftware.base.plugin.PluginFilter.doFilter(PluginFilter.java:77)

                                  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                                  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                                  at com.jivesoftware.community.web.filter.ApplicationInitializedFilter.doFilter(ApplicationInitializedFilter.java:95)

                                  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                                  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                                  at com.jivesoftware.base.database.dao.DAOContextCleanUpFilter.doFilter(DAOContextCleanUpFilter.java:32)

                                  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

                                  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

                                  at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

                                  at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)

                                  at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:524)

                                  at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)

                                  at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)

                                  at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)

                                  at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)

                                  at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)

                                  at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664)

                                  at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)

                                  at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)

                                  at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)

                                  at java.lang.Thread.run(Thread.java:619)

                           

                          2007.10.19 08:17:05 The data for the binary document body 1980 was not found on the filesystem.

                          com.jivesoftware.community.DocumentObjectNotFoundException: The data for the binary document body 1980 was not found on the filesystem.

                          2007.10.19 08:32:24 The data for the binary document body 1471 was not found on the filesystem.

                          com.jivesoftware.community.DocumentObjectNotFoundException: The data for the binary document body 1471 was not found on the filesystem.

                            • Re: Clearspace 1.6 system error during search.

                              regarding the search index:

                               

                              2007.10.18 15:51:55 Search indexer rebuild task started at Thu Oct 18 15:51:55 SAST 2007

                              2007.10.18 15:52:02 Search indexer rebuild task completed at Thu Oct 18 15:52:02 SAST 2007

                               

                               

                              More errors:

                               

                                • BEGIN NESTED EXCEPTION **

                               

                              java.net.ConnectException

                              MESSAGE: Connection refused

                               

                              STACKTRACE:

                               

                              java.net.ConnectException: Connection refused

                                      at java.net.PlainSocketImpl.socketConnect(Native Method)

                                      at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)

                                      at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)

                                      at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)

                                      at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)

                                      at java.net.Socket.connect(Socket.java:519)

                                      at java.net.Socket.connect(Socket.java:469)

                                      at java.net.Socket.<init>(Socket.java:366)

                                      at java.net.Socket.<init>(Socket.java:208)

                                      at com.mysql.jdbc.StandardSocketFactory.connect(StandardSocketFactory.java:173)

                                      at com.mysql.jdbc.MysqlIO.<init>(MysqlIO.java:268)

                                      at com.mysql.jdbc.Connection.createNewIO(Connection.java:2745)

                                      at com.mysql.jdbc.Connection.<init>(Connection.java:1553)

                                      at com.mysql.jdbc.NonRegisteringDriver.connect(NonRegisteringDriver.java:285)

                                      at java.sql.DriverManager.getConnection(DriverManager.java:582)

                                      at java.sql.DriverManager.getConnection(DriverManager.java:185)

                                      at com.jivesoftware.base.database.ConnectionPool.createCon(ConnectionPool.java:608)

                                      at com.jivesoftware.base.database.ConnectionPool.run(ConnectionPool.java:463)

                                      at java.lang.Thread.run(Thread.java:619)

                               

                               

                                • END NESTED EXCEPTION **

                               

                              Thank you so much.

                               

                              -- Craig

                              • Re: Clearspace 1.6 system error during search.
                                scott.hirdes

                                Hi,

                                 

                                So it appears that this document that is causing the search to fail is an uploaded document that should be on the filesystem and the application cannot find it on the filesystem.  Is this correct - the document is one that was uploaded?

                                 

                                For this document, there should be two files in your jiveHome/documents directory.  One should be named "2594.bin" and the other "2594.txt".  It appears that this external document got deleted somehow.  Can you take a look in the documents directory to see if either of the files are there?

                                 

                                thanks,

                                 

                                Scott

                                  • Re: Clearspace 1.6 system error during search.

                                    This seems to be happening with many documents. The documents are not uploaded docs.  However I did check on the server and could not find "2594.bin" and the other "2594.txt". Could this not possibly be something with the database? Perhaps it believes its a uploaded document?

                                     

                                    Thanks.

                                      • Re: Clearspace 1.6 system error during search.
                                        scott.hirdes

                                        Hi,

                                         

                                        I was just assuming this before but I probably should ask it.  You can get to the document by going directly to it (not using the search), correct?

                                         

                                        If so, can you look at the URL.  The id of the document should be at the end of the URL like DOC-<document id>.  With that id, if you can run this query against the database:

                                         

                                        select *

                                          from jivedocbodyversion bv, jivedocumentbody b

                                        where b.bodyID = bv.bodyID

                                           and bv.internalDocID = <document id>

                                         

                                        The query may return more than a single row if the document has more than one version.  In the query result, if the bodyText is null and the contentType is not null, then the database thinks your document is an external document.

                                         

                                        Also, would it be possible to provide the text of the "boxes" document that is causing the search error?

                                         

                                        thanks,

                                         

                                        Scott