1 Reply Latest reply on Nov 13, 2007 5:54 PM by ajohnson1200

    ClearspaceX 1.7.0 System Exception During User Registration

    mdrees

      Receiving the following error during the User Registration process in ClearspaceX - standard registration through Clearspace.  User gets created in the database but name appears as "&nbsb" after signing in the first time.  Running Tomcat 6 with Oracle 10G and JDK 1.6 on Solaris 10.

       

      System Error

      We're sorry but a serious error has occurred in the system. If you are a system administrator please click "more details" below for more information about this error.

       

      More Details

      Status Code: 500

      Exception Type:

      Error Message:

      Request URI: /collab/account.jspa

      Stack Trace:

      com.jivesoftware.base.database.DbUser.saveToDb(DbUser.java:869)

      com.jivesoftware.base.database.DbUser.setEmailVisible(DbUser.java:410)

      com.jivesoftware.base.profile.UserManagerImpl.updateJiveUser(UserManagerImpl.java:198)

      com.jivesoftware.base.profile.UserManagerImpl.createUser(UserManagerImpl.java:125)

      com.jivesoftware.base.profile.UserManagerImpl.createUser(UserManagerImpl.java:94)

      com.jivesoftware.base.proxy.UserManagerProxy.createUser(UserManagerProxy.java:66)

      com.jivesoftware.community.action.CreateProfile.execute(CreateProfile.java:170)

      sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

      sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

      sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

      java.lang.reflect.Method.invoke(Method.java:597)

      com.opensymphony.xwork.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:358)

      com.opensymphony.xwork.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:218)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:192)

      com.jivesoftware.community.web.webwork.FlashInterceptor.intercept(FlashInterceptor.java:40)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

      com.opensymphony.xwork.interceptor.DefaultWorkflowInterceptor.doIntercept(DefaultWorkflowInterceptor.java:175)

      com.opensymphony.xwork.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

      com.opensymphony.xwork.validator.ValidationInterceptor.doIntercept(ValidationInterceptor.java:115)

      com.opensymphony.xwork.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

      com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

      com.jivesoftware.community.web.webwork.JiveObjectLoaderInterceptor.intercept(JiveObjectLoaderInterceptor.java:55)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

      com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

      com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

      com.opensymphony.webwork.interceptor.FileUploadInterceptor.intercept(FileUploadInterceptor.java:171)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

      com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

      com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

      com.opensymphony.xwork.interceptor.I18nInterceptor.intercept(I18nInterceptor.java:151)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

      com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

      com.jivesoftware.community.web.webwork.JiveIOCInterceptor.intercept(JiveIOCInterceptor.java:712)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

      com.jivesoftware.community.action.LocaleInterceptor.intercept(LocaleInterceptor.java:71)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

      com.jivesoftware.community.web.webwork.AuthInterceptor.intercept(AuthInterceptor.java:89)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

      com.jivesoftware.community.web.webwork.JiveLoginInterceptor.intercept(JiveLoginInterceptor.java:42)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

      com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

      com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

      com.opensymphony.xwork.interceptor.ExceptionMappingInterceptor.intercept(ExceptionMappingInterceptor.java:186)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

      com.jivesoftware.community.web.webwork.ModuleCheckInterceptor.intercept(ModuleCheckInterceptor.java:49)

      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

      com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:116)

      com.opensymphony.webwork.dispatcher.DispatcherUtils.serviceAction(DispatcherUtils.java:225)

      com.opensymphony.webwork.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:202)

      com.jivesoftware.community.web.webwork.JiveFilterDispatcher.doFilter(JiveFilterDispatcher.java:53)

      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

      org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

      com.jivesoftware.community.web.filter.SetResponseCharacterEncodingFilter.doFilter(SetResponseCharacterEncodingFilter.java:62)

      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

      org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

      com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)

      com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)

      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

      org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

      com.jivesoftware.community.web.JiveActionContextCleanUp.doFilter(JiveActionContextCleanUp.java:46)

      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

      org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

      com.jivesoftware.community.web.filter.SetRequestCharacterEncodingFilter.doFilter(SetRequestCharacterEncodingFilter.java:73)

      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

      org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

      org.directwebremoting.servlet.DwrWebContextFilter.doFilter(DwrWebContextFilter.java:91)

      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

      org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

      com.jivesoftware.community.web.filter.MaintenanceFilter.doFilter(MaintenanceFilter.java:81)

      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

      org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

      com.jivesoftware.community.upgrade.UpgradeFilter.doFilter(UpgradeFilter.java:43)

      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

      org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

      com.jivesoftware.base.plugin.PluginFilter.doFilter(PluginFilter.java:77)

      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

      org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

      com.jivesoftware.community.web.filter.ApplicationInitializedFilter.doFilter(ApplicationInitializedFilter.java:95)

      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

      org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

      com.jivesoftware.base.database.dao.DAOContextCleanUpFilter.doFilter(DAOContextCleanUpFilter.java:32)

      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

      org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

      org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)

      org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)

      org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)

      org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

      org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

      org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:263)

      org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190)

      org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:283)

      org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:767)

      org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:697)

      org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:889)

      org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690)

      java.lang.Thread.run(Thread.java:619)

      java.lang.NullPointerException