1 Reply Latest reply on Dec 31, 2012 11:32 AM by tyler.whitesides

    CRM setup for Salesforce keeps going into a Disabled state

    williamnest

      Hello

       

      I'm trying to connect Jive to our Salesforce sandbox environment. I was getting a "failed to log in" message over and over with the correct credentials. But eventually that started working.

       

      The problem I'm having now is that it will connect successfully and when I test the connection in Jive, it is successful. But if I refresh the page 5 minutes later the Salesforce integration is disabled. I can click Enable and it reconnects and says everything is fine, but a few minutes later it's disabled again.

       

      Anyone else have this issue?

       

      - W