4 Replies Latest reply on Jan 31, 2013 4:12 AM by ErinLouise

Facebook Twitter Integration

aruegger Dec 13, 2012 11:59 AM

To use the Facebook and Twitter triggers does your Jive Community have to have Facebook/Twitter user account integration (login to community through facebook and/or twitter) or can a mission be set up and trigger successfully when a user "Likes" or "Follows"? I assume a cached TIF is required for it to be functional which I don't see any indication of in our current set up. We don't have them integrated, I tried to set up the Facebook trigger but have had no success. Please confirm my suspicions, I'm new, apologies if this question is elsewhere on the forum. Thanks

Mission Design example:

Re: Facebook Twitter Integration

CurtisG Dec 18, 2012 2:18 PM (in response to aruegger)

Hey Andrew,

To leverage the Social integrations might require additional API functionality that is not included in the out of the box gamification module (aka requires a bit more setup and work with Facebook / Twitter / etc). But do you have access to create a support ticket? Have you been in contact with Bunchball at all?
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Re: Facebook Twitter Integration

ErinLouise Jan 30, 2013 10:54 AM (in response to aruegger)

We're you able to get this set up? We also purchased the gamification module but do not know how to set up Twitter and facebook badges. I haven't been given any contact info for Bunchball and the help link on the module asks me for a user name and password to get help from bunchball.
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- Re: Facebook Twitter Integration
  
  jisakovic Jan 30, 2013 11:24 PM (in response to ErinLouise)
  
  The "Help" link on the Gamification console leads to the Developer API pages and requires a separate account that most Nitro users do not have. I found that out by entering a case regarding it
  
  You can contact them by entering the "Gamification" area tickets in your Jive support area.
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  - Re: Facebook Twitter Integration
    
    ErinLouise Jan 31, 2013 4:12 AM (in response to jisakovic)
    
    Thanks!
    
    Sent from my iPhone
    
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