Reload Page
Dec 20, 2012 4:06 PM
Dec 20, 2012 4:06 PM
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Re: Reload Page
Hey Wesley,
Are you saying you refreshed your browser or is there another reload site button I am not seeing somewhere? Was this in the admin console or within the Gamification console?
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RE: Reload Page
wesley.goldstein
Dec 20, 2012 4:15 PM
On the Gamification Console, in the upper right hand side, there is a button that says ”REFRESH SITE”. That one.
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Re: RE: Reload Page
That shouldn't have any impact, since the Gamification console is a flash application it has it's own 'reload button' which just re-downloads the page, nothing else (I just hit that button about 10 times in my instance to check).
But, with that being said - are all the users missing points? Does refreshing your browser bring your points back? I would recommend opening a support ticket if the points are actually missing, because there may be a separate issue.
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Re: RE: Reload Page
wesley.goldstein
Dec 20, 2012 4:54 PM
So the profile isn't populating and the leader board isn't populating. But when I look up the user in the console, the points are there.
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Re: RE: Reload Page
Sometimes the web browser can store some bad info, so it might be worth a hard refresh in your browser to see if that clears up the issue. Control-Shift-R or Shift-F5 (I am on a mac and I use command-shift-R)
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RE: Reload Page
wesley.goldstein
Dec 20, 2012 8:07 PM
That didn‘t work either. I am trying a restart to see if that works. If not, I‘ll log a case.
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